GlobalLink FX Product Sales, Vice President

GlobalLink FX Product Sales - Relationship Manager - VP

Who we are looking for

State Street suite of electronic trading solutions known collectively as ‘GlobalLink’ – is an award-winning provider of high-performance trading technologies to the FX community.

This is an exciting opportunity for an ambitious individual to join the GlobalLink FX business as a member of the Product Sales team. Whilst the successful candidate will be joining a supportive team and will receive extensive training, the role is very much a ‘hands on’ position and they will be expected to contribute to the success and growth of these products moving forward.

The electronic trading landscape within which our businesses operate is a competitive and fast-paced environment where no two days are the same. As such, we seek a dynamic self-starter who will flourish in a challenging and varied environment.

The individual must have strong client relationship experience and experience of dealing with client initiatives as well as managing resolution of any client facing issues.

The individual needs strong analytical skills combined with knowledge of the Foreign Exchange (FX) market and will ideally have worked on FX trading platforms and post trade applications.

The individual must have superb negotiation skills and be adept at managing complex client situations.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions that are straightforward and scalable.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

• Working with the North America team and, where appropriate, the global team to implement and monitor the GlobalLink FX client plan and successfully achieve an assigned revenue budget while contributing to the broader GlobalLink goals and initiatives.
• Forge and maintain meaningful relationships with GlobalLink FX clients, providing them with premier support and feedback.
• Establish and execute on the business development plan for existing clients while ensuring competitive threats are understood and addressed to ensure client retention.
• Display a culture of individual ownership of clients and tasks to embed a clear individual sense of accountability in performing the role.
• Drive innovation to maintain competiveness, client satisfaction and increased market share.
• Ensure that client feedback and enhancements are vetted, specified accurately, escalated as necessary and delivered into the product roadmap.
• Collaborate with other sales teams in GlobalLink to identify cross-selling opportunities, adhere to best practices and ensure coordinated communication is delivered to clients. Maintain effective and productive relationships across the product groups.
• Risk Excellence. Operate in compliance with internal and external regulations and make sure that escalation procedures are followed. Be mindful of the risk excellence culture at all times.

What we value

These skills will help you succeed in this role:

• Understanding of Front Office, Middle Office and Back Office trading functions.
• Strong critical thinking, problem solving, and decision making skills.
• Strong client relationship background and top level negotiation skills.
• Experience in developing senior level relationships
• Inclusion mindset.
• Experience in Foreign Exchange or related markets desirable.
• Knowledge of market regulations.
• Comprehensive knowledge of the sales process including pitching, fee negotiations, legal contracts and on-boarding.
• Excellent communicator at all levels with external clients and service providers.
• Prior experience within trading solutions/technology sales.
• Competitive and driven approach but must be a team player.
• Excellent relationship management skills, verbal and written communication skills.
• Proven ability to drive new initiatives and ideas forward.
• Technical account management skills including knowledge of FIX messaging protocol.
• Willingness to travel occasionally.

Education & Preferred Qualifications

• Degree level
• Experience of FX markets
• Experience of FX trading platforms

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and as