Business Analyst GlobalLink, Officer

Who we are looking for

Responsible for supporting the GlobalLink shared services product managers with defining detailed solution design and business requirements within the GlobalLink shared services product management team.

Interact with GlobalLink business, individual product team subject matter experts, development, quality assurance and core corporate functions on a daily basis with supervision from the product managers.

Why this role is important to us                                                                                                                                                          

GlobalLINK is State Street’s global suite of market leading electronic trading platforms (FX Connect, Currenex, Trade Nexus, Fund Connect) providing solutions for market participants designed to increase transparency, improve trading efficiency and deliver quantifiable execution. Everything we do aims at making sure our clients value every aspect of GlobalLINK, from our product and technologies to our ease of doing business and our support.

What you will be responsible for

As Business Analyst GlobalLink, Officer you will

Role specifics

• Work with the GlobalLink shared services product managers to create detailed business requirements and define functional requirements including constructing data models, workflow charts, report specifications, diagrams and screen mockups.

• Support the product managers in their efforts to work closely with the development and QA teams to ensure requirements are clear to all parties.

• Documentation of critical information shared during strategy, design, development, and release meetings.

• Administration of system documentation including product development schedules, release schedules, bug tracking, etc.

• Assist with the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

• Maintain system protocols by writing and updating internal and external release notes as well as internal training and process materials.

• Communicate and collaborate effectively with many different team members across the business and technology areas

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role

• Ensure that the highest level of the Code of Conduct is displayed in your behaviour

• Provide appropriate management information as required to support business unit decision making

• Support the ‘Risk Excellence’ culture within the business

• Adhere to  limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Education & Preferred Qualifications

Skills and Experience - interpersonal, numerical, problem-solving, analytical, etc

• Demonstrated excellent written and oral communication skills

• Exposure to electronic trading or billing / entitlement systems preferred

• 3+ years of business analysis, project management or product management experience preferred

• Advanced skills with MS Office suite (including Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence)

Required Competencies - motivation, team skills, ability to work under pressure, etc.

• Excellent prioritization and resource management skills.

• Demonstrated skill driving results with imperfect information.

• Ability to work across different cultures / time zones as the bulk of the development team is based in India

• Strong analytical, communication, organization and interpersonal skills.

• Financial services industry experience. FX specifically a plus but not required.

• Trading System Workflow and User Experience design experience a plus.

• Detail oriented and self-motivated.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

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