Project Management Specialist, General Internal Medicine Research ( START Clinic)

Position: Project Management Specialist, GIM Research (START Clinic)       

Location: Boston, MA

Schedule: 40 hours per week

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.  

POSITION SUMMARY:

This position will function as the Project Management Specialist with the Stimulant Treatment and Recovery Team (START). This role combines patient engagement with strong project management skills to oversee initiatives focused on case management, resource connection, community engagement, and group facilitation. The ideal candidate will demonstrate leadership, collaboration, and creativity in building and managing patient-centered programs that improve access to care and strengthen community partnerships.

JOB RESPONSIBILITIES:

Key Responsibilities

Project Management Functions

• Lead and manage projects that enhance case management services, resource linkage, and patient engagement.
• Develop project plans, timelines, and deliverables to ensure successful implementation of initiatives.
• Coordinate cross-functional teams to streamline workflows and reduce barriers to care.
• Monitor and evaluate project outcomes, preparing regular progress reports for leadership and stakeholders.

Case Management & Resource Connection

• Provide direct support to patients through needs assessments, service planning, and coordination of care.
• Build and maintain a robust network of community resources, ensuring timely referrals for housing, healthcare, employment, and recovery supports.
• Collaborate with internal staff and external partners to improve patient access to critical services.

Community Engagement

• Represent the program in community meetings, coalitions, and outreach events.
• Strengthen partnerships with local organizations, healthcare providers, and social service agencies.
• Develop and implement engagement strategies to enhance patient participation and community awareness of services.

Group Facilitation

• Facilitate patient groups focused on recovery, life skills, and wellness using evidence-based practices.
• Foster a supportive, inclusive, and educational group environment.
• Adapt group content to meet diverse patient needs and stages of recovery.

Documentation & Compliance

• Maintain accurate and timely clinical documentation in accordance with state, federal, and organizational requirements.
• Ensure adherence to ethical guidelines, confidentiality standards, and professional codes of conduct.
• Contribute to audits, quality improvement initiatives, and compliance reviews.

Team Building and Participation

• Promotes project team efforts and shares sense of purpose so that work is synchronized and concurrent, knowledge is shared, and seamless services are provided.
• Fosters an environment of camaraderie.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital's RESPECT values as the basis for decision-making and to facilitate the hospital mission.
• Follows established hospital infection control and safety procedures.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Bachelor’s degree in business administration or equivalent experience

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• LADC II, CARC are strongly preferred

EXPERIENCE:

• Minimum 2 years of experience in substance use counseling, case management, or related field.
• Demonstrated ability to manage multiple projects simultaneously.
• Strong facilitation, communication, and organizational skills.

KNOWLEDG