Senior Director of Enablement

Chronosphere 

Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere’s Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in.

Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io. Follow at LinkedIn and X.

About the team

The Senior Director of Enablement is a critical role within our GTM organization. In this capacity, you will report directly to the CRO, manage our Enablement team, serve as a member of Sales Leadership, and co-lead the overall RevOps organization alongside your partner, the Director of Strategy & Operations.

RevOps is at the heart of the GTM organization, determining future strategy and managing daily operations to maximize the productivity of our sellers. We are divided into two teams: Enablement and Strategy & Operations.

Strategy & Operations covers data, tooling & process design. Internally, we’re known as a collaborative group of high achievers who love tackling big ideas while also rolling up our sleeves to get things done. We pride ourselves on delivering high-quality work that consistently delivers business results.

About the role

As the leader of the Enablement team, you will be responsible for setting the strategy for GTM Enablement at Chronosphere. GTM includes not just AEs, but all customer-facing roles (BDR, AE, SE, CS). With that in mind, you will have ownership over the following for all GTM functions and levels (IC & leadership):

• Ramp

• Retention & Development

• Productivity

Specific areas of responsibility include:

• Employee onboarding - online learning, in-person Bootcamp, measurement of ramp

• Ongoing enablement on our sales process & tactics, messaging, how to pitch, competitive, product, technical topics, sales skills, etc.

• In-person & virtual enablement events - weekly GTM call, SKO, in-person QBRs, online learning courses, etc.

• Co-designing the following:

  • Our Sales Process & tactics in close partnership with Sales Leadership

  • Our Sales Messaging & how we pitch it in close partnership with Sales Leadership & Product Marketing

If you describe yourself in the following ways, you will be an excellent fit for this role:

• You are both a people leader and an operator who can roll up your sleeves, recognizing your role is both to come up with the strategy and to execute it

• You deeply understand B2B Sales, and have been a seller yourself. You use that first-hand experience to gain credibility and build effective enablement

• You’re adept at identifying skill needs and development gaps within GTM and proactively driving programs or projects to address them

• You are an excellent front-of-room communicator who is comfortable speaking in front of a large audience

• You are an exceptional communicator across mediums - visual with slides, oral, written, etc. You can take complex messages and make them easily consumable. You hold a high bar for yourself and your team

• You are a well-rounded, data-driven leader across enablement, operations, and analytics

• You manage ambiguity well and consistently move forward even without a perfect path or all the information you need

• You’re a quick learner who can learn a deeply technical product

• You are an expert at prioritization. You naturally make things simpler & easier for your teams and drive large cross-functional groups to get things done

• You’ve been in enablement for years and love it. You’re happy to geek out, try new things, and deliver enablement that always exceeds expectations

Immediate projects include:

• Refreshing our Onboarding Program

• Rolling out a refresh of our Sales Plays