Sr IT Event Support and Multimedia Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks is looking for a senior level Event Operations Engineer candidate with advanced technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting, Webinar and Events which may integrate with the hardware previously mentioned.

Additionally, this role will involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings.  The engineer will also provide desktop support for both Mac and PC environments, and must demonstrate a high technical aptitude. 

Finally, the Sr IT Event Support Engineer must have extensive experience supporting c-level executives and other high level managers and must establish both professional and personal relationships with each.

Your Impact

• Collaboration and Communication
  • Work collaboratively with c-level executive and other high level managers and their executive assistant 
  • Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications
  • Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise
  • Demonstrate professionalism and tact when dealing with customers and partners at all times
• A/V Setup and Operation
  • Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors
  • Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions
  • Monitor A/V systems throughout events, making real-time adjustments as necessary
• Post-Production
  • Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products
  • Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution

Qualifications

Your Experience 

• Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems) 
• In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity 
• Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions 
• Experience