Dist Instructor / Advanced Distribution Instructor - Energy Delivery Operations Skills Training - Williamsport Service Center

Description for External Candidates    

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
 

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

this position is supporting the  Williamsport MD area and additional support areas as needed.  Travel within the footprint is required.

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted.  This will be determined based upon 

Primary Functions – Listed in order of priority

• Leads design, development, and implementation activities of effective training materials and programs by:
  • Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served
  • Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum
  • Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses
•  
  • Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure
  • Ability of instructors to conduct effective, easy-to-understand classroom training
  • Ability of instructors to explain Company policies applicable to training programs
  • Adherence to safety practices and procedures
  • Creating and managing an appropriate learning environment
• Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training
• Mentors instructors through observation, providing feedback and written documentation
• Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback
• Assists in the administration of the training section by:
  • Maintaining training materials
  • Maintaining training attendance records
  • Assisting to coordinate training programs with associated departments
  • Maintaining knowledge of the training and tracking system to assist with student record maintenance
  • Submitting course, class, and registration information to allow ample time for student enrollment
  • Submitting required paperwork upon course completion
  • Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended
• Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate
• Assists in the work of a higher classification and performs other duties as assigned

 

Experience – Previous experience/specific types of work required to perform the primary job functions

• Demonstrated skill and ability to perform at the instructor level

 

Skills and Knowledge – Specific skills and knowledge required to perform the primary job functions

• Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures
• Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology
• Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training
• Demonstrated effective ability to develop, implement, and evaluate training programs
• Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors
• Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and un