Senior Change & Process Specialist

<p>Job ID: 20770 <br/>  </p> <p>Would you like to strengthen the high risk value chain by developing and strengthening the processes? We are now looking for passionate Senior Change &amp; Process Specialists who enjoys making the complex simple, and strives for creating relevant and best in class solutions for a very important and prioritized area in the bank.</p> <p> </p> <p>At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.  <br/>  <br/> About this opportunity</p> <p> </p> <p>Welcome to the Debt Management unit – a Nordic unit of Change &amp; Process Specialists, Project Managers, Business Risk Managers etc. in PeB COO working closely together cross borders and units.</p> <p> </p> <p>We add value by creating sustainable solutions related to Nordea’s debt management processes and have a very important role in driving changes in the area. We believe in the agile way of working and insist on having fun while making a difference.<br/>  <br/> In the position as a Senior Change &amp; Process Specialist, you will play an instrumental role in driving the growth and maturity of our processes. You will engage with key stakeholders across the bank to capture and prioritize requirements into a modern solution.</p> <p> </p> <p>What you’ll be doing:</p> <p>You will have the opportunity to expand your own capabilities and contribute to a robust change execution structure.</p> <p><br/> As a Senior Change &amp; Process Specialist you will:</p> <ul> <li>Coordinate development across the value chain to secure operational excellence</li> <li>Identify and define business requirements and support IT throughout the development process</li> <li>Juggling between many different tasks in a high pace with a high level of responsibility within e.g <ul> <li>Planning and execution</li> <li>Problem identification and solution generation</li> <li>Complex analytical tasks and process mapping</li> <li>​​​​​​​Communication and stakeholder management</li> </ul> </li> <li>Align with Nordic colleagues to secure a scalable processes across the Nordic countries</li> <li>Ensure that the processes comply with relevant requirements and that risks / issues are adequately considered and handled</li> <li>Contribute to the process development by sharing your ideas and collaborate with colleagues and stakeholders</li> </ul> <p> <br/> Welcome to a great unit, where we work closely together cross borders and value chain. Location will be Oslo, Helsinki or Stockholm.<br/>  <br/> Who you are</p> <p><br/> Collaboration. Ownership. Passion. Courage. These are the key values that guide us in being at our best – and that we imagine you share with us. <br/>  </p> <p>We are looking for candidates who are motivated, structured and self-driven with a commitment to capture, analyze and communicate requirements and have a passion for simplification. <br/>   <br/> In other words, we believe that you:</p> <ul> <li>Have excellent problem-solving skills and a structured way of working</li> <li>Have great analytical skills and is capable of working independently and in teams</li> <li>Have excellent facilitation and stakeholder management skills</li> <li>Have strong communication skills (written and spoken), and the ability to interact and make an impact on all levels in the organisation </li> <li>Have a curious and customer-centric mindset, with a can do attitude and passion for change</li> <li>Enjoy working in a changing environment and in an ambitious team </li> <li>Have an excellent business orientation and understanding of the financial industry</li> <li>Have a suitable educational background or competence gained via work experience, preferably from working with debt collection</li> <li>Are fluent in local language and English, both written and spoken</li> <li>Have excellent people skills that help you to collaborate between units in a calm and constructive manner</li> </ul> <p><br/> If this sounds like you, get in touch!</p> <p> </p> <p>Next steps<br/> <br/> Submit your application no later than 07/01/2024. <br/> <br/> At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.<br/> <br/> Please include permit for processing personal data in CV as following:<br/> <br/> In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Gene