Customer Success Manager Stage

We are an award-winning Insurtech for a reason. With our top-notch Software-as-a-Service platform (SaaS), we offer über smart and high-speed processing of car repairs at a fair price to our clients. Be it in the insurance, commercial fleet, or automotive industry. Without our curious, innovative, and always ahead-of-the-game squad, this would be impossible. Our team is looking for enthusiasts who will go above and beyond to make our clients happy, and make a global impact in the process. This is where you come in!

Requirements

YOUR FUTURE ROLE
As our Customer Success Manager intern, you will be the linchpin of our clients’ success, guiding

them through every stage of their journey with our platform. You will be the champion of our customers’ voices, ensuring their needs are not only met but exceeded, while also driving product adoption and revenue growth.

YOUR TASKS

You will ..

·      Attend and help prepare meetings with customers

·      Act as a point of contact for service or change requests by customers

·      Contribute to and support the implementation of new strategic decisions in the CSM department

YOU…

• are a student in your final year (HBO/WO)

• have fluent proficiency in Dutch

• are very customer oriented

• are a critical and analytical thinker

• are available for at least four consecutive months 

• are currently residing in the Netherlands

Why You’ll Love Working With Us:

• Impact: Your work will directly influence the success of our clients and the growth of our business.

• Collaboration: Work closely with dynamic Sales, Product, and Support teams who are just as committed to our clients’ success as you are.

• Innovation: Be at the forefront of developing and implementing cutting-edge strategies that push the boundaries of customer success.

• Growth: With high-value, long-term client contracts under your wing, you’ll have the opportunity to make a significant commercial impact through strategic account management.

OUR SELECTION PROCESS

• apply so we know who we are dealing with

• join a phone call to exchange info and check our compatibility

• meet part of the team for one or two interviews

• we agree on terms and conditions

• you join us!