Scheduled Hours

20

Position Summary

This is a six to eight month part-time (20-25 hours per week), time-limited in-person position primarily supporting the OISS Operations in person on the Danforth Campus.

Job Description

Primary Duties & Responsibilities:

Administrative Responsibilities:

• Answering Walk-In Queries: Greet and assist students, scholars, and visitors with general questions and direct them to appropriate resources or staff members.
• Answering the Phones: Respond to incoming calls, provide accurate information, and route calls as necessary.
• Processing Immigration-Related Requests: Assist with the intake and processing of routine immigration documents and requests under the guidance of OISS staff.
• Maintaining Office Supplies and Kitchen Area: Monitor, order, and restock office supplies; ensure the kitchen and common areas are clean, organized, and stocked.
• Providing Event Support: Assist with preparation, logistics, setup, and staffing for OISS events and workshops.
• Collecting Data on Office Traffic: Track and record daily walk-in and appointment traffic for reporting and planning purposes.
• Keeping Records and Training Materials Up to Date: Regularly review and update procedural guides, training manuals, and records to reflect current practices.
• Support Shared Drive: Organize, maintain, and update digital files and folders to ensure easy access and consistency across the team.
• Data Entry into Immigration Systems: Accurately input and update student and scholar information in the immigration systems in support of case management and reporting needs.
• Other Duties as Assigned: Provide additional administrative support and complete special projects as needed to assist the OISS team.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically working at desk or table
• Repetitive wrist, hand or finger movement
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Computer Literacy, Confidentiality, Detail-Oriented, High Accuracy, Interpersonal Communication, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Office Procedures, Oral Communications, Teamwork, Time Management, Working Independently, Workplace Organization, Written Communication

Grade

G07-H

Salary Range

$19.29 - $29.91 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

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