Sr. Comm Ops Specialist, Hospital Ops

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson MedTech, we are searching for the best talent for a Sr. Comm Ops Specialist, Hospital Ops. The role is preferred to be located in West Chester, PA with additional consideration for Raynham, MA or Palm Beach Gardens, FL. 

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Hospital Operations Sales Support team has responsibility to develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the US market. The team supports Field Sales Management in achieving optimal inventory efficiency.

In support of efficient inventory management to support sales growth, this role is responsible for providing advanced analytics and insights to Sales Leadership​. The role directly contributes to achieve sales and commercial objectives and has a high level of interaction with Sales Leadership at multiple levels. The role will lead and support projects through effective leadership.

Key Responsibilities:

• Develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the assigned accounts and field territories.
• Identify analytical needs of US Sales leadership and work collaboratively to provide valuable, impactful insights and clear communication.
• Coordinate and lead inventory rebalance and pullback opportunities
• Coordinate NPI launches and new set deployments to assigned accounts and appropriate FSN locations
• Proactively identify new insights to support business decisions and sales operation needs
• Use analytic skills, latest available data sources and insights to drive data-driven decision making with Sales Leadership to achieve optimal inventory levels
• Manage support requests from the FSO
• Develop and support of Field Sales Systems that drive efficiencies in the end-to-end Sales Process
• Perform data mining activities and analysis for sales and inventory stakeholders
• Support Commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate
• Provide mentorship to other team members and transfer knowledge across departments, operating companies, etc.
• Other administrative tasks as required by the internal team

Qualifications

Education:

• Bachelor’s Degree required

Experience and Skills:

Required:

• Minimum of 4 years business experience in Logistics, Finance, Marketing, Manufacturing, Commercial Operations, Sales, Inventory Management and/or related experience
• Successful experience with leading and coordinating projects across multiple teams and partners
• Creative problem-solving skills
• Strong history of applying sophisticated Excel and Microsoft office applications
• Utilization of anal