Administrative Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with a genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.  

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

All-suite private island in the heart of French Polynesia. Spacious overwater bungalow suites, beachfront villa estates, and underwater adventures welcome you at this sand-fringed idyll in the heart of French Polynesia. From our renowned luxury resort in Bora Bora, take in the island’s best views of Mount Otemanu and toast sunsets from your overwater villa’s private plunge pool, marvel at the Tahitian night sky, or simply lose yourself in our lagoon, where the waters teem with exotic reef fish and colorful corals.

About the role:

This role is responsible for implementing, leading, and executing the general office administration functions of the Sales & Marketing Division, providing administrative support primarily for sales managers: Group and Travel Industry Sales Managers and the Commercial Director. Assist in the organization of Sales needs and act as a liaison with the resort’s ResComm/Reservations and Worldwide Reservations Operations (WRO) Call Diversion team members in conjunction with the Commercial Director. Provide back-up support to the Sales Managers and the entire commercial and marketing team. In addition, have a strong working knowledge of essential systems: Golden Sales and Catering (Delphi, FDC), Meeting Broker, RFP tools, Opera, and Sales Resource. This role is responsible for continuously striving to improve sales operations, maintain our integrity, and identify ways to automate and enhance the sales and marketing department’s daily processes.

What you will do:

• Implement and uphold office standards and procedures, ensuring the Sales & Marketing office is organized, professional, and maintained in accordance with Four Seasons guidelines.
• Provide comprehensive administrative support to the Sales & Marketing Division, coordinating daily office operations efficiently.
• Perform additional related duties and support projects as assigned, ensuring seamless operations and contributing to the overall success of the Sales & Marketing Division.
• Maintain files, invoices, expenses, schedules, and calendars for Sales & Marketing leadership, ensuring effective time management and coordination.
• Maintain Sales & Marketing onboarding, policy, and standard procedure manuals; update and distribut