Program Assistant - Domestic Violence Programs

POSITION REQUIREMENTS, EDUCATION & ESSENTIAL SKILLS:

• Responsible for administrative tasks including monitoring records for required documentation, collecting documents from clients and filing records accordingly.
• Greets clients and visitors and logs them into the system, and then directs them to the appropriate party.
• Assists with clerical duties related to the program including payroll information, scheduling, and other reports as assigned.
• Understands and follows the agency and funding source guidelines and protocols including HIPAA and Confidentiality.
• Perform other tasks as assigned by the Director, Homeless Programs

REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE:

• Bachelors’ Degree
• At least three (3) years’ experience as an Administrative Assistant preferably working with abused families or women with special needs.
• Experience with data entry
• Excellent interpersonal and communication skills
• Organized and detailed
• Ability to work independently, takes initiative, and works well as a team member
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations a plus but not required.