Senior Account Manager

<p><span lang="EN-US"><span>We’re</span><span> PayRetailers, and we offer </span><span>cutting-edge</span><span> payment solutions that empower businesses to succeed in Latin America &amp; Africa. </span></span></p> <p><span lang="EN-US"><span>Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.</span></span><span lang="EN-US"><span> </span></span><span> </span></p><p>Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments. </p> <p>We're in the middle of an exhilarating growth spurt—expanding into new markets, evolving rapidly, and relentlessly pushing forward. To fuel this momentum, our Account Management team is on the hunt for a <strong>Senior Account Manager</strong> with a solid payments background who can help us achieve new heights.</p> <p>We're looking for a driven professional who thrives on growing portfolios and is passionate about delivering results. You’ll take charge of our global merchants` portfolios, focusing on driving revenue and delivering outstanding service across the board.</p> <p>In this role, you’ll work together with Sales, Operations, Marketing, Product, and Data teams, collaborating to elevate our product portfolio and redefine our value proposition.</p> <p><strong>What You’ll Do:</strong></p> <ul> <li><strong>Build strong, long-lasting client relationships</strong> and be their go-to expert.</li> <li>Own the <strong>client’s experiences</strong> needs, address pain points, and ensure satisfaction at every turn.</li> <li>Conduct <strong>business reviews</strong> to measure client success and optimize outcomes</li> <li>Spot opportunities for <strong>upselling and cross-selling</strong>, driving additional revenue with existing clients.</li> <li>Team up with <strong>Sales</strong> to craft and execute <strong>strategic plans</strong> that crush revenue targets.</li> <li>Keep your finger on the pulse of <strong>account performance</strong>—analyze data, share insights, and push for growth.</li> <li>Develop and implement strategies that <strong>maximize client engagement</strong> and <strong>boost retention.</strong></li> <li>Be an industry expert - understand client goals and tailor innovative solutions.</li> <li><strong>Report on health and performance</strong>, making sure we’re always on track.</li> <li>Stay ahead of the game - <strong>anticipate market changes</strong> and adjust strategies to keep clients ahead of the curve.</li> </ul> <p><strong>What We’re Looking For:</strong></p> <ul> <li><strong>5-7 years of experience</strong> managing global accounts in fast-paced B2B Payments or Fintech environments</li> <li>A proven track record of <strong>growing client portfolios</strong> and delivering measurable results</li> <li><strong>Data-driven mindset</strong>—you make decisions based on insights</li> <li>Strong <strong>forecasting skills</strong>—you know how to predict and drive account growth</li> <li>Business savvy with an <strong>analytical mindset</strong> and a <strong>problem-solving attitude</strong></li> <li>A <strong>self-starter</strong> who loves taking the initiative</li> <li>A <strong>customer-centric attitude</strong>, with a passion for delivering exceptional experiences</li> <li><strong>Fluent in English</strong> (written and spoken)</li> </ul> <p><strong> </strong><strong>Bonus Points If You Have:</strong></p> <ul> <li><strong>3+ years of experience</strong> in the <strong>Gambling or Forex</strong> industries</li> <li>A <strong>network of global clients</strong> and solid <strong>product knowledge</strong> in Forex, Gaming, or Ecommerce</li> <li>Proficiency in <strong>Spanish or Portuguese</strong></li> </ul> <p><strong>Why Join Us? </strong></p> <ul> <li>Enjoy flexibility with 1 day of telework per week</li> <li>26 vacation days per year to recharge and refresh<strong> </strong></li> <li>Free language &amp; technical courses to level up your skills</li> <li>Free daily catering &amp; snacks at the office to keep you energized</li> <li>Private health insurance for peace of mind</li> <li>A free afternoon off on your birthday - because you deserve it </li> </ul><p><span>If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you!</span><span> </span></p> <p><span>Apply today and help us shape the future of the PayTech industry!</span><span> </span></p> <p><span>To get an idea of what life at PayRetailers is like, check out our </span><a href="https://www.instagram.com/pay.retailers/?hl"><span><span>Instagram</span></span></a><span> and our </span><a href="https://www.payretailers.com/en/about-us/"><span><span>About Us</span></span></a><span> page.</span><span> </span></p> <p><span> </span></p> <p><strong><span>Our commitment to diversity, equity &amp; inclusion</span></strong><span> </span></p> <p><span>At PayRetailers,