Senior Business Transformation Manager

The purpose of this role is to proactively prepare and lead business user through the impact of changes being delivered through Programmes and Projects.

Job Description:

dentsu Group is a global marketing communications network built with the future in mind. It includes the following brands: Carat, iProspect, Amplifi, dentsu X and Dentsu Creative. With a people-centred approach to business transformation, we use our insight to connect brand, content, commerce and experience — all powered by innovative creativity. Our headquarters is located in Tokyo, and 65,000 experts work across four regions (Japan, the Americas, EMEA and APAC).
 

dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and shape society.

We are now looking for a person for the position of Senior Business Transformation Manager (AI & Automation Focus) 

 

Key Responsibilities 

 

Strategic Transformation & Delivery 

• Lead the design and delivery of strategic inhouse transformation initiatives, driving measurable business impact across multiple business units. 

• Ovaersee the successful delivery of automation and AI-driven programs, ensuring outcomes that align with strategic priorities and deliver tangible ROI. 

• Define project structures, content, and direction in line with corporate objectives and transformation frameworks. 

• Take ownership for project execution, including milestone tracking, risk mitigation, financial performance, and stakeholder alignment. 

• Apply Lean Six Sigma, Agile, and PRINCE2 methodologies to optimize transformation delivery and ensure value realization. 

• Drive the adoption of intelligent automation frameworks using tools such as UiPath, Power Automate, or n8n, ensuring scalability and cross-functional integration. 

 

AI, Automation & Innovation Leadership 

• Champion innovation by identifying and implementing AI and automation opportunities that streamline processes, enhance decision-making, and unlock new business capabilities. 

• Collaborate with internal technical teams and external partners to develop, test, and deploy automation and generative AI (GenAI) solutions. 

• Build and maintain the organization’s AI & Automation roadmap in partnership with the AI/Engineering Center of Excellence (CoE). 

• Facilitate workshops and strategy sessions with C-Level executives and key stakeholders to translate strategic vision into actionable technology and process initiatives. 

 

Stakeholder & Change Management 

• Act as a trusted advisor to senior stakeholders, navigating complex matrix structures and aligning multiple business units behind transformation goals. 

• Cultivate strong partnerships across business, technology, and operations to foster alignment and shared ownership of transformation outcomes. 

• Oversee communication, change enablement, and capability building to ensure smooth adoption of new technologies and processes. 

 

Value Creation & Continuous Improvement 

• Continuously monitor, measure, and communicate value delivery and ROI across projects. 

• Identify improvement areas, design corrective actions, and ensure sustained performance optimization through data-driven insights. 

• Embed a culture of continuous improvement through Kaizen and operational excellence practices across teams and regions. 

 
 

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