VP Revenue

Why Shiftsmart

We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 3M flexible workers (ranked #3 in the App Store) to create scalable labor solutions for the largest companies and government agencies in the world like Walmart, PepsiCo, Google, and Circle K. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple employers through a digital marketplace. We’re one of the fastest-growing scaleups in the country. We’ve grown 2-3x each year since we started and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we’re only getting started.

Mission: What we do and why we need you

The mission of the Customer team at Shiftsmart is to scale the revenue side of our business. We own the customer, which in our business typically means relationships with COOs and VPs of Operations @ Fortune 1000 companies. We deeply understand our customers’ businesses and operational / labor challenges, and use that understanding to design and launch solutions using our platform to improve their operations and achieve desired business outcomes. 

In this role, you will own relationships with key enterprise customers and be responsible for driving expansion of those accounts. You will work with customers to tailor Shiftsmart’s solution to their labor model and build and deliver on a mutual success plan that further embeds Shiftsmart with our customers and accelerates revenue growth.

This role is based in New York City (HQ) with typically 3+ days per week in the office.

Outcomes: What problems you will solve

Your role will evolve but some of your early responsibilities will include;

• Own and expand executive-level customer relationships across the entire lifecycle, focused on key enterprise accounts

• Design and execute a commercial roadmap for each customer to deliver and grow revenue, working directly with leadership internally and the Customer to scope and deliver expansion opportunities and demonstrate ROI

• Work consultatively with customers to deeply understand their business objectives and key operating / labor challenges, and use that to design tailored labor solutions to deliver their goals through the Shiftsmart platform

Competencies: Who you are

Do you have what it takes to design, launch, and scale initiatives to fundamentally change labor? Here are the attributes you’ll need:

• Customer-minded: You have 10+ years experience in a highly consultative role at the senior executive level (e.g. management consulting), and ideally experience as an operator / executor.

• Solution builder: You enjoy collaborating with customers to deeply understand their operations and work with delivery teams to build solutions that drive business outcomes. You have worked extensively with clients and customers in the retail and CPG space

• Problem solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and can synthesize the abstract into the concrete.

• Highly organized: You think in systems and process, relish bringing structure to ambiguity, ruthlessly prioritize, and feel organization is second nature to you.

• Rapport builder: You love connecting with other people and make others feel at ease around you.

Compensation philosophy

To provide greater transparency we share base salary ranges, which are based on role and level benchmarked against similar stage, high growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials.

In addition to competitive salaries and meaningful equity we offer the following benefits:

• Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)

• 401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%

• Generous, fully paid parental and family leave policies

• Pre-tax commuter benefits

• Unlimited and flexible PTO

• Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan

Equal opportunity employer

Shiftsmart is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual