VP, Sales Operations

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.

About ThreatDown

ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.

ThreatDown is looking for..

A transformative sales operations leader that owns the systems, data, and processes that drive ThreatDown's revenue engine while leading a multi-quarter transformation to clean up fragmented data and reporting, automate manual workflows, and implement analytics for GTM decisions and growth. Reports to the GM. Cross-functional partner to Sales, Marketing, Product, Finance, and CS leadership. This is a 100% remote opportunity.

Compensation Range: $220 - 280K OTE (Depending on location & experience)

What You Will Do:

Primary Mandate 

• Data & process optimization: Strengthen Salesforce data integrity and pipeline hygiene, refine account/territory records, and standardize process and reporting definitions to establish a clear single source of truth backed by lightweight governance.  

• Reporting modernization: Consolidate and standardize GTM dashboards into a streamlined, trusted reporting layer with consistent metric definitions aligned across GTM and Finance. 

• Automation: Identify high-volume manual workflows (lead routing, quoting/approvals, comp calc, forecasting inputs, data entry) and automate them. Target measurable reduction in manual hours. 

• Sales analytics for growth: Stand up a sales analytics capability that converts GTM data into decisions on where to invest, scale, and reallocate to drive predictable growth. 

Core Responsibilities  

• Sales ops: Pipeline management, forecasting cadence, deal desk, quota/territory design and administration. 

• Marketing ops: Funnel instrumentation, lead lifecycle, MQL→SQL handoff, attribution, martech stack ownership. 

• Compensation: Plan design partnership with Finance, comp administration, dispute resolution, incentive modeling. 

• Territories: Carving, capacity planning, account assignment logic and equity. 

• Reporting & analytics: Board/investor metrics, GTM KPIs, win/loss and cohort analysis, ad hoc decision support. 

• Systems ownership: Salesforce + integrated GTM stack roadmap, admin, and vendor management. 

Skills You'll Need to Have:

• 8+ years in Sales/Revenue Operations; 3+ leading the function at a B2B SaaS company ($100M+ or high-growth scaling).  

• Proven track record running a RevOps transformation — data remediation, reporting standardization, or workflow automation at scale.  

• Deep Salesforce expertise; hands-on familiarity with automation tooling (native flows, CPQ, and platforms like SalesLoft, Spiff (compensation), PowerBI. Partner portals, and ZoomInfo) 

• Demonstrated experience reorganizing a team through a process change without losing operational continuity.  

• Strong financial fluency — comp modeling, forecasting, unit economics.  

• Cybersecurity / technical product context a plus. 

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage 

• Employee Refer