Vice President of Development Operations

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Vice President of Development Operations  for OVG Hospitality oversees vertical aligned venues (Arenas, Stadiums, Theatres and Special Events) in the geographical territory of covering New Business opportunities. This role is responsible for achieving the company’s set objectives in the food, beverage, and hospitality services market segments by developing new contract and opportunities. The VP of Development Operations will independently manage and oversee all aspects of full group operations from determining the market and understanding consumer and competitors’ behaviors to constantly gathering, analyzing, and updating information relating to each sector by identifying the strength and weakness of Oak View Group’s company strategy within our competitive set. This role oversees and manages the standards of designing commercial proposals specific to prospects and the clients and ensures that it is aligned with the relevant market segment.

 

The VP of Development Operations will handle sales and customer service issues including providing outstanding customer service; researching, resolving, and clarifying questions; and providing knowledgeable and appropriate suggestions regarding the variety of management service options. This role will facilitate the flow of information internally, reporting directly to OVG Hospitality’s President. This leader is an orchestrator who builds a vision, a plan and a team to serve our clients up for success with venue growth and, therefore, OVG Hospitality growth.  This individual is responsible for overall management, promotion, and operation of the culinary operations, including Catering/Concessions/Premium Services, Culinary Initiatives, Sales and Marketing, Finance, and related operations.

 

This role will pay a salary of $180,000 to $200,000 plus bonus.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

Responsibilities:

• Responsible for New Account Development: conducting market research, determining sales targets, prospects and leads, independently planning and executing an effective marketing strategy
• Build relationships by networking and prospecting with key decision makers, establish and develop strong, effective relationships with influencers through professional, courteous, and ethical interpersonal interaction
• Coordinate, create, and deliver effective responses to RFP/Q’s and RFI’s, and sales proposals and presentations
• Tracks the pursuit process and proposal development schedule through the life of the pursuit to ensure submittal is compliant with requested information and delivered by the designated deadline
• Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects
• Responsible for negotiating, authoring, and submitting finalized contracts to OVG Hospitality President
• Maintain accurate records for all development activities in conjunction with responsibilities
• Communicate regularly with OVG Hospitality President, OVG Regional SVPs OVG Corporate Staff, Operations Staff and Business Development Colleagues about the needs of our clients and their expectations
• Maintain an extensive client database for follow-up sales calls and contact (CRM, in person, phone, email, mail, etc.)
• Independently develops contacts and opportunities, as needed, to strategic target accounts in coordination with the Business Development Department and the President of OVG Hospitality
• Serves as primary contact up to operation startup, including responsibilities to secure