User Experience (UX) Design Intern, Summer 2025 (Internship) - 10 weeks

Application Deadline:

02/09/2025

Address:

151 W 42nd Street

Job Family Group:

Customer Solutions

Please note, this is a full-time (40 hours per week) internship role based out of New York, NY (Hybrid).

As a User Experience (UX) Design Intern, you will help shape digital transformation across BMO Capital Markets, executing on our global client-centric product design experience strategy. You will work in a fast-paced environment, learning the experience design process: engage, identify, discover, innovate, realize, analyze. You will join a team designing best-in class financial product solutions for our users.

As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference.  You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below. 

Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to various Employee Resource Groups to further develop your network within BMO.   

Interested in learning more about our campus program?  Stay up-to-date with BMO Campus Recruitment by following us on Instagram @BMO_on_Campus and joining our LinkedIn group BMO Campus Recruiting & Early Talent. 

Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available at https://jobs.bmo.com/us/en/new-grad

To apply for this opportunity, please submit your cover letter, resume and an unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward, you will be provided additional information. 

Supports the profitable acquisition and growth of priority customer segments through the development and execution of segment-driven integrated product, cross-channel, sales, marketing and pricing strategies. Supports the sustained growth of Key Performance Indicators (e.g., new customer acquisition targets, share of wallet growth, revenue and earnings, and segment engagement targets) to achieve customer acquisition and revenue growth targets.

• Apply and advocate for design thinking to elevate design maturity across the organization
• Conduct user research better understand user & business needs and objectives (e.g. user interviews, usability tests, workshops, user journey maps, etc.)
• Produce design artifacts to facilitate ideation and define solutions (e.g. whiteboards, user flows, wireframes, prototypes, etc.)
• Present and communicate ideas with stakeholders and other teams
• Provide detailed design specifications and documentation for UI development team
• Identifies short- and long-term value creation opportunities for target customer segments.
• Recommends changes to maintain the overall business for the customer segment.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Builds effective relationships with internal/external stakeholders and ensures alignment.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distributio