Unit Coordinator II (FT, Front End Days)

What You'll Do:

The Unit Coordinator II provides administrative and clerical support of clinical services. Oversees the individual registration process, insurance verification, answering phones, general office projects, tracking of unit census, and coordination with clinical staff to ensure efficient functioning of the unit. 

• Registers and checks enrollment eligibility, including Third Party Liability and private insurance.
• Coordinates the administrative process for handling petitions. Checks petitions for completeness, notarizes petitions, logs the petition and hands off the petition to prescribing Provider for review.
• Assists medical staff by obtaining and relaying consumer information from hospital ED staff, clinical staff, family members, and/or other Providers. Monitors medical and clinical timelines of involuntary process
• Arranges pick up orders with police. Documents all efforts made to law enforcement regarding pick up orders. Oversees that all Court Ordered Evaluations (COE)/Persistently and Acutely Disabled (PAD) detention orders are served, and proof is sent to the County Psychiatric Hospital legal department within prescribed deadlines (if applicable).
• Coordinates and oversees bed placement of patient with other facilities and within the Electronic Health Record (EHR).
• Answers telephones for admission and discharge purposes (i.e. police, ED's and other psychiatric hospitals)
• Maintains the patient board: entering new arrivals, assigns Providers, Nurses, Crisis Workers, and prioritizes arrivals. Monitors electronic patient tracking system to ensure that all patient records reflect real time admission status
• Participates in ongoing training including in-services, training, and other activities to maintain and improve competency. Demonstrates competency by demonstrating skills and through post-testing/observation of direct supervisor.
• Performs all other duties as assigned.

What You'll Bring:

• At least 3 years of administrative experience
• High School Diploma or equivalent
• At least 1 year of behavioral health experience
• A current Notary required or the ability to become a notary within the first 90 days

• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It would be great if you had:

• Associate’s degree in business, clinical administration, or