Unified Communications Engineer (Senior)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Telecommunications

Job Qualifications:

Skills:

Information Technology (IT), Telecommunication Systems, Telephone System, Troubleshooting, Unified Communications

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Deliver solutions to complex problems as a Unified Communication Engineer at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in systems engineering, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a member of our team you will help ensure today is safe and tomorrow is smarter. Our work depends on a Top Secret Cleared, Unified Communications Engineer joining our team to provide state-of-the-art Information Technology (IT) engineering and management leadership to enable the Federal Bureau of Investigation ( FBI ) to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism.

HOW A UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:

• Manages and troubleshoots Avaya and MSTP (Managed Secure Telephony Platform) systems.
• Oversees all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
• Resolving technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
• Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
• Maintaining and supporting EVoIP (Enterprise Voice over IP) systems, ensuring they are functioning at peak performance.
•  Provides essential back-end engineering support for troubleshooting MSTP and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.
• Provides business process modeling and reengineering support
• Provides secure reach-back supports
• Ensures that technical strategies align with business needs

WHAT YOU’LL NEED TO SUCCEED:

EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience).

REQUIRED EXPERIENCE: 5+ years of related experience

REQUIRED TECHINICAL SKILLS: Experience in Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe

CLEARANCE: Top Secret

LOCATION: Washington, DC

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have t