We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 

About Trilith Guesthouse

Nestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Opening its doors in early 2024, Trilith Guesthouse in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other. 

The Event Manager is responsible for coordinating and supervising group business after it is booked by the sales and catering department, while maintaining profitable operations, high quality products and service levels. The Event Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.  

 

 

Essential Functions 

 

CORE WORK ACTIVITIES 

Primary Requirements and Qualifications: 

  

• Provide overall direction, coordination, and ongoing evaluation of operations of group, catering, or in-house events. 

• Ensure that events progress seamlessly by following established procedures and by collaborating with other employees/departments to ensure accuracy and smooth turnover from sales to service back to sales.  

• Serves as liaison between the sales manager and client throughout the event process. 

• Ensure each function set-up meets with client expectations through effective follow-up meetings and communications with appropriate staff members. 

• Conduct on-site inspections. 

• Responsible for preparing all event documentation and coordinates with Sales, property departments and clients to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. 

• Generate resumes, addendums, menus, Event Orders (EOs), sleeping room blocks as necessary.  

• Create, review and revise rooming lists, VIP lists and Marriott Rewarding Events Program.  

• Follow-up on turnover within 24 hours via telephone and within 3 days with written correspondence.  

• Keep a pulse on attendee pick up, manage group room blocks where applicable and keep clients apprised of potential attrition and accurately maintain meeting space inventories.  

• Understanding of group and catering forecasting, hotel revenue strategy, meeting room set-up types and capabilities, and sleeping room configurations and types. Knowledge in event technology (A/V) products, sales and services as well as F&B to assist client with menu planning and room set-up while working within the client budget.  

• Ensure method of payment, credit card and or billing policies and procedures are upheld.  

• Work with outside vendors to ensure client satisfaction for all events/groups. 

• Leads pre- and post-con meetings to review/communicate group needs and fee