Technology Lead - Vice President

Job Description:

Job Title Technology Lead

Corporate Title Vice President

Location Cary, NC

Who we are

In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.

Overview

Corporate Bank Technology is recruiting a Production lead, who will be responsible for the day-to-day operational oversight of a core set of mission critical applications. The right professional will be highly visible to senior stakeholders in the Business, Ops and CIO technology organizations with respect to strategic direction and/or disrupting events. The role sits in Payments processing domain for High Value Payments (HVP) suite of applications and will have additional responsibilities to manage payments team from location leadership standpoint.

You will also play a key role developing our workforce and strengthening the Engineering Culture and Skills, including the influence of key stakeholders surrounding production. If you are an experienced Production Lead seeking a new opportunity, come and join our diverse management team where employee engagement & well-being is core and our technology transformation to Cloud, site reliability engineering & Agile methodologies is well underway.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, educational resources, matching gift and volunteer programs

What You’ll Do

• People leadership for payments team in Cary and Technical leadership for HVP suite of applications

• Partner with, and influence, stakeholders in the region from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes and platforms across Production

• Understand emerging trends and proactively address within your domain

• Develop a Continuous Service Improvement approach to resolve Information technology failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability

• Responsible for the oversight of key incidents & problems, within the domain and oversee major changes impacting the domain and assure production readiness i.e. day-to-day activities

How You’ll Lead

• Seasoned people manager with a proven track record of leading small to mid-sized teams

• Experienced leader, capable of setting & selling strategy and direction

Skills You’ll Need

• Strong Experience across the Software Development Lifecycle and the associated control gates

• Understanding of Production technologies / tools for automation (RPA, Workload, Batch, Jira, Monitoring/Observability tools like Geneos, New Relic etc)

• Deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud etc.)

• Highly experienced with Production Application Support best practices

• Bachelor’s degree in specific field

Skills That Will Help You Excel

• Excellent communication skills, both written and spoken

• St