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The Business Informatics Shared Services (BISS) Team is focused on optimizing the execution, investments, strategy, application experience, project delivery, and governance between the corporate technology and business teams, primarily in support of enterprise Finance. The BISS team has extensive and broad enterprise data experience that is frequently engaged to support efforts outside of Finance.

Position Summary:

The Technology Implementation Lead is responsible for gathering and documenting business system and functional requirements, influencing system design to optimize support, and ensuring that solutions align with business objectives. In this role, you will work collaboratively with various Finance business areas, IT, and Service Fund teams to coordinate the implementation of design and requirements, oversee testing, ensure operational readiness, and facilitate a smooth transition to production support.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements for technology solutions.
• Influence and support system design to ensure alignment with business needs and optimal supportability.
• Collaborate closely with Finance, IT, and Service Fund teams throughout the project lifecycle.
• Lead and coordinate implementation activities, including testing, operational readiness, and handoff to production support.
• Apply strong accounting and financial understanding to project work.
• Facilitate cross-functional collaboration and maintain strong working relationships with all key stakeholders.
• Provide project leadership and guidance to ensure timely and successful delivery of initiatives.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field
• 4+ years experience with Healthcare Enrollment, Claims, Service Fund
• Minimum of 2 years of project leadership experience
• Experience with the Systems Development Life Cycle (SDLC), including setup, requirements gathering, testing, and implementation
• Proficiency in IT business analysis, including development of artifacts, architecture, and design documentation
• Demonstrated ability to solve problems and provide consultation within complex environments
• Experience facilitating cross-functional teams
• Proven ability to develop and maintain relationships with key stakeholders such as Service Fund, IT, and Finance teams
• Solid knowledge and/or experience in accounting and finance
• Advanced proficiency in SQL or similar data query languages
• Experience working with Medicare and/or Medicaid
• Experience in data architecture and solution architecture
• Experience with project work, requirement design, and testing
• Experience with both production support and project-based work
• Significant experience collaborating with IT teams

Bonus/Preferred Qualifications

• Experience with cloud technologies such as Snowflake, Databricks, or similar platforms
• Experience supporting Service Operations (claims, billing & enrollment, etc.)
• Expertise in health insurance operations
• Experience with value-based provider arrangements
• Certified Public Accountant (CPA) designation
• Experience in corporate finance

Additional Information

SSN Alert Statement
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.