Systems Engineer V

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, revolutionizing the way people monitor their glucose levels with our new sensing technology. 

Our location in Alameda, CA, currently has an opportunity for a Systems Engineer V.

Summary: The Systems Engineer is responsible for being our internal product and technology expert who can work with our internal software architects, developers and external product managers to make sure their business requirements are properly mapped to the features and capabilities of our products. You will play a crucial role in our software development process to help our customers define their needs, work with our architects to validate our designs meet those needs, and ensure what we build meets the requirements.

The Systems Engineer reports to our Solutions Manager and works closely with all parts of the business to help us deliver great products.

WHAT YOU’LL DO:

• Work with our customer's product managers to uncover, understand, and translate business needs into technical requirements
• Ensure requirements are fully understood and that implementation plans match expectations by working well with internal and external teams, including developers, architects, quality assurance, operations, and regulatory
• Operate as our product expert by providing internal and customer training on how to use the product, answering incoming questions about the product and its capabilities, assessing and addressing technical risk
• Serve as a product evangelist and subject matter expert to our customer community
• Facilitate and participate in the creation and maintenance of proper product documentation
• Develop and prioritize user stories, along with success criteria for testing and product acceptance.
• Develop and maintain feature backlogs 

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

• Bachelor's degree in business, computer science, or information systems from a four-year college or university
• 2+ years of experience in Product Ownership / Management, including experience with web applications, APIs, and mobile applications
• 2+ years of experience with agile software development and using software project management tools (JIRA, Confluence, Jama, LucidChart)
• Experience with business and technical requirements analysis, process mapping, data modeling
• Skilled at developing and exercising cross-functional influence, translating between business owners and functional/technical teams
• Skilled at technical writing and communication of technical concepts to a business-minded audience
• Strong knowledge of the technology concepts used in our distributed architectures: message queueing, containerization, micro-services, web applications, APIs, business intelligence solutions, data analytics, integrations, data security and encryption, load balancing, redundancy, databases (SQL Server a preference), key-value stores (etcd)
• Demonstrated experience working on or closely with remote engineering teams, comfortable using video conferencing tools (Zoom) to stay in touch and collaborate with team members

Preferred Experience:

• Experience as a software developer is not required but preferred
• Experience in the Medical Device Industry strongly preferred

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career.

We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

 Learn more about our benefits that add real value to your life to help you live fully:  http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opport