Support Staff Grand Junction (52890)

Health Solutions is a premier wellness center focused on whole person care.  With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re hiring full-time Support Staff to work at our Perry Hall facility in Grand Junction.

Position Summary

We are seeking a reliable and organized Front Desk Medical Assistant to join our family/behavioral health practice. This hybrid role combines front desk responsibilities with select medical assistant duties, focusing primarily on administrative support and preparation for minor procedures. The ideal candidate will be personable, detail-oriented, and capable of managing multiple tasks in a fast-paced clinical environment.

Front Desk Duties:

• Greet and check in patients with professionalism and empathy.
• Schedule appointments and manage calendars for providers.
• Answer phone calls, respond to inquiries, and route messages appropriately.
• Verify insurance information and collect co-pays.
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
• Coordinate referrals and prior authorizations as needed.

Medical Assistant Support (Non-Clinical):

• Prepare exam rooms for small procedures (e.g., setting up sterile trays, organizing supplies).
• Assist with patient intake, including updating medical history and vital signs (if trained).
• Ensure proper documentation in the electronic health record (EHR).
• Restock supplies and maintain cleanliness of clinical areas.
• Support providers with administrative tasks such as printing patient education materials or updating charts.

Physical Requirements:

• Occasionally lifts and carries items up to 20 pounds.
• Stands, sits, drives and walks for prolonged periods of time.
• Works under stress in emergency situations.
• Records data electronically and communicates with clients, using normal range of hearing and vision.
• Frequently operates a computer keyboard and mouse using hands and fingers.

What You’ll Like About Us

• Competitive pay. $17.22 an hour (Depends on education and related experience)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance:  FSA, Voluntary Life, Allstate Voluntary benefits
  • School age childcare
  • Employee recognition and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.

What we’re looking for—The Must-Haves

• High school diploma or equivalent required.
• Strong communication and organizational skills.
• Ability to multitask and maintain a calm dem