Support Services Team Lead

Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability?  Labcorp is seeking a Support Services Team Leader to join our team in Dallas, TX. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives". 

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All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Work Schedule: Sunday-Tursday 10:00pm-6:30am

Work Location: Dallas, Tx

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.  

Job Responsibilities 

• Assist in the supervision of the day to day operations of the Department Name department 

• Help lead the team in their daily processes and procedures 

• Assist with preparation of laboratory specimens for analysis and testing 

• Oversee routing of specimens to their respective prep areas 

• Encourage process improvements and best practices 

• Perform quality assurance checks to ensure efficiency and accuracy 

• Resolve any production errors as requested by management 

• Research and resolve any production errors while escalating when necessary 

• Engage in continuous process and service level improvements  

• Perform quality assurance checks to ensure efficiency and accuracy 

• Responsible for enforcing and managing policies and procedures 

• Perform administrative duties as needed 

Job Requirements 

• High school diploma or equivalent 

• Associates degree or higher is preferred 

• 3 years of relevant experience; preferably in a clinical laboratory  

• Prior leadership experience is a plus 

• Familiarity with laboratory operations as well as policies and procedures is preferred  

• Strong computer skills and working knowledge of Microsoft Office   

• Excellent communication skills; both written and verbal 

• High level of attention to detail with strong organizational and prioritization skills  

• Strong critical thinking skills with the ability to make decisions in a fast paced environment  

• Ability to handle the physical requirements of the position 

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