Supervisor, Credit & Collections

Credit & Collections Supervisor

The purpose of this position is to provide direction to a team in Credit & Collections and ensuring compliance of the Collection Policy. Provides immediate supervision to the team and ensure the companies cash collections, % of 90+ accounts, and DSO goals are achieved while minimizing the risk of Bad Debt.

The Supervisor is responsible for the completion of Customer Credit Reviews while following Omnicell’s processes and ensuring SOX compliance. Serves as a point of contact for all Mountain View SOX and External Audit requests. This position may handle a larger or more complex customer.  

The Supervisor is responsible for daily mentoring the team, recommending MBO Goals, completing team Performance Reviews, and the team’s day to day time and attendance records.

Essential Functions:  

In order to work effectively as the Credit & Collections Supervisor, the position is expected to:

• Supervision and mentoring of a team of Accounts Receivable Specialists, Senior AR Analyst, & AR Analyst II
• Ensure team compliance with Collection Policy 
• Assist team with more complex issues that may require a Supervisor’s intervention 
• Ensure team is on track to achieve corporate cash targets and other goals
• Interacts with subordinates, peers, internal & external auditors, managers, customers, and sales.
• Manages month end A/R close requirements to ensure completion within calendar guidelines
• Serve as a point of contact for the Mountain View SOX and External Audits 
• Recording of team’s day to day time and attendance records
• Recommend and monitor MBO’s for team
• Complete performance evaluations for team
• May handle larger and more complex accounts
• Additional responsibilities as assigned by manager 
• Evaluate and assist in improving current systems and process 
• Prepare various analyses as required 
• Complete additional projects as assigned 

Required Knowledge and Skills:

The successful candidate will have the following skills:

• 5+ years in Accounts Receivable function 
• Working knowledge of credit policies, practices and systems
• Demonstrated leadership skills
• Ability to work with multiple tasks to meet deadlines 
• Must be able to effectively communicate with all levels of personnel and external contacts 
• Possess good customer service and influencing skills and expected to be highly responsive to internal and external customer needs 
• Demonstrate excellent problem solving skills 
• Ability to work independently and handle frequent interruptions and priority changes 
• Proficiency with MS Excel 

Preferred Knowledge and Skills:

AA degree with Field of Study in Accounting/Finance preferred

Prior experience and knowledge of SAP preferred

2+ years credit experience

Prior experience as a Supervisor preferred

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do: 

• As Passionate Transformers, we find a better way to innovate relentlessly. 
• Being Mission Driven, we consistently deliver on our promises. 
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• In Doing the Right Thing, we lead by example in ALL we do. 

We value creating an inclusive culture and a healthier world t