Strategic Channel Manager

Job Purpose

There are 3 main purposes of the job. First, to manage (train, coach, eliminate barriers, etc.) a group of agent partners responsible for both defending the base of customers and growing revenue through acquisition. Second, to grow the base of agent partners. Third, act as a resource, playing a critical role in escalations.

Attendance is required in this position.

 

Essential Functions

• Review all opportunities to help develop/create complete solutions 
• Champion internal and customer escalations (pricing, installs, outages, etc.) 
• Uncover and help resolve sales barriers for Partners -
• Drive proper behavior of Partners: i.e. sell value of altafiber products, find additional revenue with new products or missing products 
• Help coordinate needed training of processes and product for Partners 

Experience/Background

• 2 to 3 years of experience
• Outside/Business-to-Business Sales, Telecom experience preferred

Education

Four years of College resulting in a Bachelor's Degree or equivalent

Special Knowledge/Skills

• Ability to work successfully in a team environment
• Knowledge of Cincinnati Bell systems and products
• Attention to detail
• Working knowledge of Microsoft Office
• Self-Management
• Business Acumen
• Competitive Knowledge
• Customer Knowledge
• Resource Management
• Consultative Selling

Supervisory Responsibilities

None

Miscellaneous

• This position will have daily interaction with the Indirect Channel Partners
• This is an exempt (Administrative) position