Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's freight and logistics management service in the US marketed through our Triose business.

At Triose, we don’t just manage supply chains—we transform them. We are a team of passionate problem-solvers, committed to making a meaningful impact for our customers and their communities. As a Strategic Account Manager, you’ll be at the forefront of this mission, driving success for some of our most important customers and shaping the future of our partnerships. The mission for this role is clear: build trust, deliver results, and align with our customers’ most critical supply chain goals. This remote position supports customers across the United States, requiring up to 60% travel to meet with key stakeholders and foster meaningful, multi-level partnerships.

• Build and maintain strategic, multi-level relationships with key decision-makers and influencers.
• Develop and execute customized account strategies to drive growth and customer success.
• Identify and discuss new opportunities for optimization, expansion, and value creation.
• Act as the primary point of accountability for the health, retention, and growth of your accounts.
• Manage all aspects of account performance, including receivables and customer satisfaction.
• Collaborate with internal teams to ensure seamless service delivery and implementation for new customers.
• Represent Triose at customer meetings, industry events, and other key engagements.
• Consistently deliver on key performance metrics, aligned with Triose’s strategic goals.
• Perform additional responsibilities as assigned by the VP of Sales

Experience and Educational Requirements:

• Minimum of 3 – 5 years of experience in successful client account management and / or selling solutions and services
• Bachelor’s degree preferred; high school diploma or equivalent experience required
• Must have experience interfacing with clients, vendors, and customer organizations at all levels including “C” Suite
• Experience in Relationship Management with strategic accounts
• Experience in region account planning and execution required
• Advanced knowledge of and experience working with hospital and health system management, procurement, Group Purchasing Organizations, hospital suppliers, contracting and materials management preferred
• Experience in freight and logistics management preferred
• Proficient in Microsoft Office Suite
• Customer / Client Focus
• Presentation and Communication Proficiency
• Performance Management
• Business Acumen
• Initiative
• Results Driven
• Organizational Skills
• Willing and able to travel (up to 60%)

Minimum Skills, Knowledge and Abilities:

• Proven Expertise: A track record of success in strategic account management, sales, or business development, ideally with large, complex accounts.
• Customer-Centric Mindset: A passion for building relationships, solving problems, and delivering value.
• Strategic Thinking: The ability to align customer goals with company solutions, driving mutual success.
• Results Orientation: A commitment to achieving measurable outcomes, with a focus on accountability and follow-through.
• Adaptability: Willingness to travel up to 60% and thrive in a dynamic, fast-paced environment.
• Collaboration: Strong interpersonal skills and the ability to work effectively across teams and functions.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to partici