Sr. Technical Project Manager - Non Exempt

Company Description

Who We Are

Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven, industry leader and we are growing our team by leaps and bounds. Founded in 1997 in Chicago (and still headquartered here), we've grown to be a 200+ employee firm with people and offices spread from Southern California to North Carolina. Our specialty is closing the gap between business strategy and technology solutions. Our clients view Burwood as a trusted advisor and partner who can help them select the best technology for the job, manage and execute a first-rate implementation, and measure project success by the business outcomes achieved.

Job Description

What You'll Do

As a non-exempt/hourly Sr. Technical Project Manager at Burwood, you will be responsible for full lifecycle management of key projects and programs within client accounts. You will ensure adherence to industry-wide and Burwood-specific best practices, to ‘best-in-class’ delivery quality, and to proactive management of project profitability. You will support and champion broader engagement within select enterprise accounts to expand the impact of project outcomes, to grow customer relationships, and to encourage future business. You ‘walk the walk’ for your PMO and Professional Services peers, modeling a relentless commitment to elite, thorough, and intuitive program management and consulting skills.   

• Serves as natural and formal leader within active, affiliated client accounts; supports wider account team in definition and execution of overall account strategy. 

• Executes program/project management and consulting functions in an expert fashion, driving profitability of Burwood’s IT project portfolio, ensuring top notch quality, and driving client satisfaction within affiliated customer base. 

• Serves as a point of client-facing escalation for affiliated customer base; engages as escalation point to resolve delivery/client satisfaction issues. 

• Exemplifies ‘fundamental/101’, ‘201’ and ‘301’ delivery standards and best practices. 

• Develops a ‘Trusted Advisor’ reputation and relationship with enterprise clients through sound and reliable delivery, proactive and responsive communication, and team-centric leadership. 

• Partners with Account Executives, Architects, and Practice Area Leadership during presales to develop estimates, proposals, and other necessary sales documentation. 

Qualifications

Who You Are 

• You have experience managing software development teams

• You have experience leading large scale projects in the freight/transportation industry

• You are an enthusiastic and team-oriented leader who focuses emphatically on client relationship satisfaction, project team cohesiveness, and high-quality work product. 

• You have strong written and verbal communication skills, with the ability to lead and advise team members, c-suite leaders, and vendors; you know how to package the ‘right’ information in the right format based on your audience. 

• You are preferably versed in managing work in Scrum/Agile delivery frameworks

• You are competent in building presentations, process value mapping, workflow diagrams, and SOWs 

The TECH Stuff 

• You have experience working in Jira

• You have a development/application background

• You have experience with AS400 legacy system 

Additional Information

The Perks 

As a non-exempt team member, you will be eligible for the following benefits:

• 401(k) and Roth 401(k) savings plan, complete with a company match
• Health, dental, and vision insurance

Our commitment to Diversity & Inclusion

We are not intent on being the largest company; but rather, the best. These are the words we live by. This means we welcome all the best talent - regardless of gender, race, ethnicity, sexual orientation, disability, religion, and age. 

Being open to all cultural backgrounds, life experiences, thoughts and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.