Sr. Staff Program Manager - Mozilla Builders

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Why Mozilla? 

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best articles online. More than 225 million people around the world use its products each month.

Along with 60,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our mission to ensure the Internet is a global public resource, open and accessible to all. We design, build and distribute open-source software that enables people to enjoy the internet on their terms.

The Mozilla Builders 2.0 program is a point of entry for startups, projects, and people that want to collaborate with Mozilla towards a shared vision of the future. Currently we are focused on collaborating to build best in class open-source AI projects and nurturing a community of developers that share Mozilla’s mission to build a healthier internet and enrich people’s lives.

For 2024, we will be launching a cohort-based program that provides funding for open-source maintainers and founders. During the program, participants explore curriculum to build and scale open-source projects, build healthy communities, design business models, and secure funding.

The Program Manager (PM) is the operational backbone of the Builders team. The PM’s focus is on program operations and execution to deliver the best possible program experience for founders, mentors, partners, and other stakeholders. This includes event management, using tools/developing processes to manage program data, building and scheduling the 3-month programming calendar, execution of Demo Day, and developing the Builders playbook. The Program Manager is also responsible for collaborating closely with internal stakeholders to support their goals within the program.

The PM will have oversight of the Mozilla application process logistics and the management of the program. In addition, this role will maintain strong bonds with developers and startups, acting as a resource and looking out for relevant opportunities to support their success.

What you'll do:

• Work with the team to develop the program plan and own the overall responsibility for the successful execution of programs and developing content and curriculum of the Mozilla playbook
• Deliver the best possible program experience to founders, mentors, partners, investors and other stakeholders as measured by NPS and project performance
• Manage the logistics for the program calendar, including applications, selections, onboarding, mentor schedules, meetups, demo day and ensure the participants, mentors, speakers, partners, and investors are fully informed about all program facing activities
• Implement network events/programs to support founders and alumni both during program and outside of program
• Develop relationships across Mozilla that can support our participants, communicate and collaborate with internal and external partners to get work done timely and efficiently
• As time permits, and as experience grows, work with Director and Engineers to source and evaluate potential investments related to the program themes, including market research, competitive analysis, investment memo development.
• Support the development of a strong pipeline of startups with diverse and underrepresented founders
• Measure and track program progress, cultivate and share best practices, and report insights from the program.

What you'll bring:

Required Experience / Knowledge + Skills

• A genuine passion for technology and startups, an entrepreneurial mentality, and an insatiable desire to always be learning
• Extensive experience in fast-paced environments with a focus on event planning, business operations, and/or project management
• Strong interest in the discourse around technology, startups, entrepreneurship, and venture capital
• Stakeholder Management
• 8+ years of experience working in technology in either program management, software development, or related field
• 3+ years experience working with founders or open source maintainers
• Experience in reporting and automation tools to evaluate impact of programs

Bonus Points for:

• Experience running / organizing accelerator programs
• Advanced skills with Excel or Google Sheets, Docs, and Slides are a plus
• Experience working with "No Co