Sr Operations Professional-U

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

In this role, you will independently process outgoing money movement transactions in accordance with department policies and procedures. This includes ensuring seamless and accurate handling of all transaction requests with minimal direction, collaborating with internal and external business partners to research and resolve issues promptly and accurately, and maintaining full compliance with industry regulations and internal control requirements throughout all processing activities.

Key Responsibilities

• Independently process outgoing money movement transactions with accuracy, timeliness, and full regulatory compliance

• Partner with internal and external business stakeholders to research and resolve issues, troubleshoot problems, and ensure seamless service delivery

• Identify process improvement opportunities and collaborate with appropriate partners to design and implement solutions

• Utilize multiple computer applications and systems to access information, perform processing activities, and take appropriate action

• Participate in team or departmental projects and initiatives, as assigned

Required Qualifications

• 1–3 years of relevant experience

• High school diploma or GED

• Post‑secondary education and relevant work experience may be combined to meet minimum requirements

Preferred Qualifications

• Ability to comprehend and communicate complex issues clearly

• Experience in money movement specific operations or within the financial services industry

• Previous experience in operations, processing, or customer service

• Strong problem‑solving skills with the ability to research and resolve issues effectively

• Ability to manage multiple priorities in a fast‑paced, high‑volume, result-driven environment

• Understanding of company policies and applicable industry regulatory requirements

• Strong written and verbal communication skills

• High attention to detail with demonstrated accuracy in transaction‑based processing

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $44,400 - $61,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business