Sr. Change Management & Communications Manager

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
  
  

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

We're looking for a Sr. Change Management & Communications Manager to join our dynamic team. This role is crucial in ensuring that organizational changes are implemented effectively and sustainably, aligning with our strategic vision and goals. As a Sr. Communications & Change Management Manager, you will play a pivotal role in the success of our Customer Experience departments' change initiatives. Your expertise in change management processes, coupled with your exceptional communications skills, will be key in guiding teams through transitions, minimizing resistance, and maximizing engagement. This role will report into the Performance, Education, and Knowledge (PEAK) Team as part of the global Customer Experience organization comprising Technical Services, Professional Services, PEAK, Portfolio, and Customer Success. Some key responsibilities include:

• Lead the development and execution of the change management strategy, including conducting change impact assessments, stakeholder analysis, and planning and implementing change communications.
• Drives execution of change management plans effectively, including facilitating sessions as needed to understand change impact, adoption, and where to pivot.
• Work with Customer Experience  project teams to integrate change management activities into project plans.
• Translate complex technical concepts into clear, concise, and actionable updates for key stakeholders, ensuring that information is easily digestible and aligned with business goals.
• Monitor the effectiveness of change initiatives, collecting and analyzing feedback to make adjustments as necessary.
• Facilitate communication and information flow within PEAK’s Learning Experience Platform (LXP) and other communication vehicles.
• Create and maintain a communication & change management calendar/roadmap to provide cross-functional visibility to the planned rollout schedule.  
• Exceptional communication skills are critical in this role. You must be able to clearly articulate the vision, goals, and details of change initiatives to a variety of audiences, from senior executives to front-line employees. 
• Foster a culture of continuous improvement and innovation, encouraging employees to be proactive in identifying opportunities for change.
• Serve as a coach and mentor to leaders and teams throughout the change process, providing support and guidance to overcome resistance and build change competence.
• Effectively managing risk, partnering with colleagues to ensure the right decisions are made at the right time, appropriate communication occurs, and plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements.
• Ability to present information in a way that establishes rapport, persuades others, and gains understanding while expertly engaging cross-functionally as required.
• Creates and maintains a change management champion network to effectively drive adoption of solutions.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• BS degree o