Software Product Manager (Medicare Platforms)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Senior Software Product Manager is responsible for defining, delivering, and managing the lifecycle of software products within Allstate’s Health Solutions organization. In this role, you will manage strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Senior Software Product Manager is responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.

Key Responsibilities:

• Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy.
• Create, drive, and execute product strategy for one or more products in our growing digital product portfolio.
• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.
• Engage in discovery/test & learn activities to quickly validate assumptions and product direction.
• Be recognized as the voice of the customer"; invest significant time with current and potential customers to understand their needs & habits."
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.
• Manage the product backlog, create an effective vision, and provide timely stakeholder feedback on development iterations.

Education:

• 4-year Bachelor’s Degree (Preferred)

Experience:

• 7+ years of product management experience preferred.
• Ability to translate business needs into actionable technical solutions.
• Ability to solicit and document business requirements and translate requirements into product backlog and roadmap
• Prior experience with Medicare sales platforms, Medicare claims, Medicare Compliance, and/or Medicare policy administration/reconciliation preferred
• Experience understanding Medicare eligibility determination preferred.
• Experience working with engineering and design teams to launch scalable, compliant, and user/customer centric features.
• Experience working with APIs, data verification systems, and third-party providers preferred.
• Proven ability to manage complex product initiatives from start to finish.
• Experience with Agile methodologies and tools like Jira, AzureDevOps, Rally, Figma, Amplitude or similar.
• Strong communication, problem-solving, and leadership skills.

Supervisory Responsibilities:

• This job has supervisory duties.

Education & Experience (in lieu):

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Communication, Data Analytics, It Communication, Medicare, Medicare Claims, Medicare Compliance, Medicare Operations, Medicare Options, Medicare Plans, Medicare Regulations, Medicare Reimbursement, Product Management, Product Roadmapping, Product Strategies, Self-Starter, Systems Thinking, Taking Initiative

Compensation

Base compensation offered for this role is $125,200.00 - $185,000.00 annually and is based on experience and qualifications.

*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a