Shipping Coordinator

Description

Coordinates shipping activities of the organization. Provides instructions for shipments when not specified, including classifications, rates, routing and type of service. Advised department of best methods and procedures available for most economic shipping practices.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES: other duties may be assigned as needed.

• Determine best freight carrier for LTL and truckload shipments.
• Audit freight bills and tracks freight savings.
• Coordinate the timely transfer of items/product from one building to another.
• Coordinate carrier trailers in the yard.
• Coordinate and tracks daily hours from work assignments.
• Coordinate Fed Ex damage material
• Coordinate activities of verifying and keeping records of inbound/outbound shipments as well as preparing items for shipment.
• Analyze open orders and coordinate shipping priorities with the customer service team.
• Determine carrier routing, obtain rate quotes, manifest and confirm shipments, print bills of lading, and distribute work to the dock team.
• Investigate customer situations as needed and respond to inquiries from customer service or the sales force (freight rates). 

BEHAVIORAL CAPABILITIES 

INTEGRITY: Does not ethically cut corners. Remains consistent in terms of what one says and does and in terms of behavior towards others. Earns trust of coworkers. Puts organization above self interests.

CUSTOMER FOCUS: Regularly monitors customer satisfaction. Meets internal and external customer needs in ways that provide satisfaction and excellent results for the customer.

ENERGY:  Exhibits energy, strong desire to achieve, high dedication level. 

ANALYSIS SKILLS: Identifies problems/opportunities. Analyzes problems and elevates to Customer Service Lead or Customer Service Manager, if necessary. 

INITIATIVE: Goes beyond the “call of duty,” finds ways to exceed customer expectations. Shows bias for action (“do it now”).

ORGANIZATIONAL SKILLS: Can perform multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information in a useful manner.

PRIORITIZING & COMPLETING TASKS: Spends his/her time on what’s important; quickly zeros in on the critical few and focuses to meet deadlines; remains focused.

TIME MANAGEMENT: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others.

WRITTEN/VERBAL COMMUNICATIONS: Is able to write and speak clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

DRIVE FOR RESULTS: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.

EDUCATION and/or EXPERIENCE  

High School Diploma/GED

Minimum of 5 years experience in Traffic Management

REQUIRED SKILLS

Microsoft Office Suite

Proficient in Excel

PHYSICAL REQUIREMENTS

Able to lift 50 pounds

Equal Opportunity Employer