Services Architecture Senior Specialist

Requisition ID: 424917
Work Area: Customer Service and Support
Expected Travel: 0 - 90%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3-3

 

Original Posting Date: 06/02/2025

 

Job Title: Services Architecture Senior Specialist 

Location: Newtown Square, PA 

Work Model: Hybrid work model 

 

Purpose and Objective:   

SAP America, Inc. seeks a Services Architecture Senior Specialist at our Newtown Square, PA location to act as an advisor to the customer with a broad application, LOB or industry understanding.  

 

Expectations and Tasks:  

Understand the as-is situation and goals of a customer holistically (e.g. industry, LOB), can translate them into an appropriate business-driven IT-roadmap and architecture design based on SAP's offerings and SAP's cloud strategy, with a clear focus on customer success. Operationalize the customers' business strategies, identify relevant components, approaches, input, etc. to derive the best possible solution and helping customers reap the increasingly differentiating benefits of our cloud solutions. Challenge existing solutions / approaches / concepts, to generate a state-of-the-art and future-ready outcome. Drive knowledge management and innovation activities based on this experience with customers. Collaborate and co-innovate with the respective development teams. Fully understand and leverage the capabilities of SAPs technology platform(s). Understand and use various Architectural patterns — e.g. micro-service based architecture, reactive architecture, cloud native etc. Support sales deals by articulating deployment scope, design, roadmap, and estimates. Design a to-be architecture for optimal outcome that supports the realization of expected business outcomes. Help defining the strategic, conceptual, and organizational scope for the design of the SAP-centric IT landscape, especially when customer requirements are very challenging. Based on their domain knowledge, develop the business, application, data, technology or enterprise architecture in close collaboration with the customer, considering all aspects of complex/ extraordinary situations, to generate delightful solutions for customers. Troubleshooting success-critical customer issues related to SAP, independent of their nature. Advising and mentoring diverse teams, which include customer, partner and SAP resources. 

 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, Information Systems, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, Information Systems, or a related field of study and four (4) years of experience in the job offered or related occupation. 

 

Qualifications/Skills and Competencies Experience:  

Experience must involve four (4) years in the following:  

• Installing, configuring and administering SAP HANA Database and SAP NetWeaver Technologies; 

• Operations incidents and change management related to SAP applications and infrastructure to ensure business continuity; 

• SAP Platform Technology, Landscape design, and hands on experience in Technical Planning, Installations, Cloud database migration, OS/DB Migrations;  

• Operating Systems (Unix, Windows or Linux), and Database (SAP Hana, Oracle or MS SQL Server) administration; 

• Performance tuning, User Management, System Copies with SAP products; 

• Installation, Configuration, upgrading SAP S/4HANA; 

• Configuring, installing and integration with SAP cloud products Integrated Business Planning & Ariba; and 

• Planning phases (Sizing, Scoping, Client/Landscape Strategy, HANA High Availability or HANA Disaster Recovery Strategy etc.) of Implementation Projects. 

 

Travel: Position requires up to 90% domestic / international travel to various and unanticipated client sites.  

 

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