Senior Workday HCM Analyst

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more about why you want to be here!

JOB SUMMARY

The Senior Workday Analyst plays a critical role in the optimization and support of the Workday Human Capital Management (HCM) system. This position is responsible for leading configuration, reporting, and system enhancements across multiple Workday modules, including Core HCM, Compensation, Talent, Absence, and Advanced Reporting. The role will partner with cross-functional teams, IT and business stakeholders to ensure Workday solutions align with organizational goals and delivers a seamless user experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a Workday subject matter expert, providing guidance on system capabilities, best practices, and configuration options.

• Lead the design, testing, and implementation of Workday enhancements, integrations, and new modules.

• Develop and maintain advanced Workday reports and dashboards to support business needs and compliance requirements.

• Collaborate with HR and cross-functional teams to gather requirements, troubleshoot issues, and deliver scalable solutions.

• Manage Workday security roles and ensure data integrity and compliance with internal controls.

• Support Workday releases by evaluating new features, conducting impact analysis, and coordinating deployment.

• Provide training and documentation to end users and HR team members. Document processes, configurations, and resolutions for internal knowledge sharing.

• Monitor system performance and proactively identify opportunities for improvement.

• Analyze the impact of Workday's bi-annual updates and help test and configure new functionality.

• Support functional area process configurations and configure Workday HCM workstreams to align with HR policies, processes, and best practices.

• Work with IT to troubleshoot and resolve application and integration related incidents and problems. 

• Assists with external vendor service requests to resolve data integrity issues, vendor interface file enhancements, etc. and maintains and documents HR system changes for regulatory compliance needs.

• Stays current with Workday releases, trends, and industry best practices, proactively identifying opportunities for system optimization and process improvements.

SUPERVISORY RESPONSIBILITIES

This role does not have supervisory responsibilities.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Computer Science, business administration or related field, or equivalent experience.

• Minimum 5-7 years’ experience in Workday HCM with hands-on expertise in configuration, reporting, and business process design.

• Minimum 2 Workday Pro Certifications including Workday HCM, Compensation, Talent, etc.

• Experience in Workday modules such as Compensation, Talent, Absence, HCM, Time Tracking, and Security.

• Experience with Workday Report Writer, Calculated Fields, and EIBs (Enterprise Interface Builder).

• Strong understanding of HR systems and processes.

• Excellent analytical, problem-solving, prioritization, and time management skills.

• Proven ability to work in a team-oriented, collaborative environment.

• Strong written and verbal communication skills and