Senior Technical Program Manager, Cloud Applications

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

The application window will be open until at least May 1, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.

 

GFiber is expanding into new markets and the Technical Program Managers (TPMs) play a key part in supporting that expansion strategy. The TPMs at GFiber are responsible for providing project and program management for our Engineering teams. Our Fiber systems leverage cloud-based deployments environments requiring our TPMs to have domain knowledge and application of cloud platforms.

Role Description

As a Senior Technical Program Manager (TPM), you will work on projects related to software developed by the Systems and Tools teams for the development of home routers. You’ll launch new programs in response to internal team and customer needs, working from inception to the execution phase while displaying accountability and openness to give and receive feedback. You’ll have access to a suite of mobile applications (IOS and Android), customer web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because of the variety of systems and tools you’ll use, you’ll have access to data that you’ll translate into recommendations, action plans, and presentations to internal stakeholders, helping GFiber to deliver projects on time and budget.

In this role, you'll:

• Launch new programs in response to need and be the catalyst for winning support and driving them through the execution phase.
• Run sprints for the development teams and break down technical teams to lead the execution of projects.
• Manage various programs of work, engage teams and engineers, set the pace for development, deployment and delivery of cloud based software features. 
• Use technical judgment to drive project delivery, technology reviews, challenge proposals, and build consensus.
• Manage offshore teams and vendor engagements.
• Present your team's analysis and recommendations to internal stakeholders, including executive leadership.
• Take accountability for driving the project deliverables on time and on budget.

At a minimum we'd like you to have:

• Bachelors of Science in Computer Science, Computer Engineering, related field or equivalent experience
• 5 years of Project Management experience.
• Experience managing software projects in cloud and backend systems like BSS and OSS.
• Experience managing and working with cross-functional teams.

It's preferred if you have:

• Experience in Google Cloud Platform (GCP) and Salesforce.
• Solution-oriented mindset demonstrated through previous experience solving technical problems.
• Ability to balance multiple projects with competing deadlines.
• Experience in team and stakeholder management.
• Experience with solution architectures.

 

The US base salary range for this full-time position is  $185,000 - $203,000 + bonus + cash award + benefits. Your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). 

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for appli