Senior Staff Technical Program Manager

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Coupang Rocket Growth

Coupang Rocket Growth is a Coupang Fulfillment business that enables sellers to offer best-in-class delivery and post purchase experience to their customers. With the Rocket Growth business, sellers’ products are delivered to customers via our world-class Rocket delivery network. Rocket Growth is the fastest growing team in Coupang and has an exciting roadmap of product and features in the pipeline.

Description:

Our mission is to provide Coupang sellers the utmost convenience of selling and offer Coupang customers the best available selection and the lowest possible price.

You will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. You will also have direct ownership of new features for improving the Rocket Growth’s scalability, reliability, availability, extensibility and performance. We care about both delighting customers and building high-quality software and we are looking for seniors with proven track record of designing and building large scale distributed systems.

Do you see building large scale fulfillment and logistics systems for third-party merchants as a crucial enabling solutions in today's marketplace environment? Do you have strong subject matter expertise in software design architecture and analysis? Do you have a strong background on system design and the data analysis required for defining must have capabilities for fulfillment and logistics? Are you execution-oriented with attentive detail to driving platform enhancements and improvements across the technology? If you answered yes to the above, then you might be the right person to be the Rocket Growth Technical Program Manager. 

As a Technical Program Manager, you will work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.

Responsibilities

• Strong functional & technical analytical & design capability to understand eCommerce systems, web, & services API with underlying data.
• Should be able to dive deep to come up with new scenarios that helps solving challenging problems faced by third-party merchants using rocket fulfillment services.
• Solid Distribute System, Web services, API technologies experience
• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success. 
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, build, execute, deliver and monitor performance & adoption.
• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.
• Should be able to come up with scenarios and business requirements by analyzing data and business needs.
• Excellent cross-gro