Senior Specialist / Lead, HRMS Applications (Techno-Functional)

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POSITION OVERVIEW

The HRMS Applications Senior/Lead Specialist reports to the Supervisor of HR-LMS Applications and is responsible for the support, maintenance & development of some of the Oracle HCM Cloud application suite including HCM Core HR, Benefits, Compensation, Absence Management, Talent Management, ORC modules and hands-on exposure to EBS Oracle Time & Labor module. This position is also responsible for supporting other peripheral applications and interfaces used to supplement Oracle HCM Cloud and Oracle EBS R12 applications.  Exposure to a learning management system and ADP payroll integrations will be a nice add-on.

 

RESPONSIBILITIES AND ESSENTIAL DUTIES

• This is a techno-functional role which will engage 50% Functional and 50% Technical skillsets.
• Works with HCM user community to provide excellent customer support for Oracle HCM Cloud applications and related business processes.
• Collaborate with stakeholders and other cross-functional team members to produce scalable, efficient, and supportable solutions utilizing Oracle and related technologies.
• Production Support and problem-solving ability is a must-have for this position.
• Understand business requirements and should be able to effectively translate them to deliverables.
• Should have hands-on experience in HCM Cloud environments and should be able to understand Oracle patching schedules and testing processes.  Understand the new enhancements and be able to fit those into our current business process flows.
• Develop BI based reports, understand date-tracked table structures and relationships, thorough understanding of SQL's, develops interfaces with internal and external applications.  Understanding of web service calls will be an add-on.
• Investigate and resolve problems / issues through research and functional analysis.
• Provide continual assessment and review of unit testing and integration plans to ensure the solutions meet the business need and are working as designed.
• Effectively communicate issues and co-ordinate UAT / Testing activities with business
• Review change management procedures and follow methodology for moving functional set-up/configuration into production.
• Understands security and identifies encryption and controls needed to protect information.
• Liaises with external providers to resolve any issues in the functionality and interoperability of new cloud applications, cloud-based infrastructure, and other cloud services with existing IT systems.
• Responsible for the creation, modification, and execution of test plans and scripts.
• Responsible for analyzing and solutioning application issues and assisting cross-functional teams testing and implementing resolutions.
• Able to work independently and manage multiple task assignments.
• Takes ownership of moderately complex projects and assignments with little direction.
• Provide off hours support when needed.
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

 

KNOWLEDGE AND SKILLS: 

Knowledge:

• Functional and Technical Experience in Oracle HCM data / process of the Oracle HCM Cloud applications.
• Experience with integration of third-party vendors or products especially in the HR space along with Functional and Technical EBS experience.
• Experience with software development and implementation processes.

 

Skills:

• Oracle HCM Cloud application with an emphasis on Global HR, Self-Service, Benefits, Compensation, Absence Management, Talent Management, ORC.  Exposure to Oracle Time & Labor and Learning management application is a plus.
• Analytical and technical abilities for the support, maintenance, and configuration of Oracle HCM Cloud applications.  Experience with workflow tools, personalization and HCM Design Studio will be a value-add.
• Strong experience in SQL, PL/SQL, Fast Formula, BI Reports, BI Analytics, HCM Extract will be preferred.  Exposure to Web Services will be a nice add-on.
• Hands-on experience to EBS System Administrator functions will be a value-add.
• Previous experience in Production Support activities and problem-solving ability is a must-have for this positi