About the Role:

Grade Level (for internal use):

About the Role:  

The Senior Project Manager is responsible for leading medium and high complexity projects that achieve key functional or business objectives. This role will develop and execute plans, establish a delivery schedule, coordinate resources, effectively socialize change impacts, risks and dependencies, keep senior stakeholders well informed and is accountable for rigorous and transparent delivery. The successful candidate will operate with a high degree of autonomy and collaborate closely with stakeholders within our People Team and across our company.  

The Team:

The People Program Management Office (PPMO) is responsible for leading medium and high complexity projects that achieve key functional or business objectives. It is driving innovation and efficiency by adopting and enhancing AI,  best practices, common tooling. 

Responsibilities and Impact: 

• Project Leadership & Execution:  Lead all aspects of project management including planning, socializing, and delivery. This will include leading key meetings or ceremonies, cross-functional team coordination, and effective and clear communication with c-suite stakeholders and cross-functional team alignment.  
• Effective communication and Storytelling: Structure, create, influence, and deliver information that drives others to action by presenting ideas in an effective, clear, and compelling way. Make the complex simple via impactful narratives. 
• Strategic Project Planning:  Develop and refine comprehensive project plans specifying goals, resource, scheduling, risks, and contingency plans to ensure successful, transparent delivery.  
• Scope & Change Management:  Manage changes to project scope, schedule, and costs to maintain accurate, updated project plans that reflect all authorized changes and ensure delivery within plan parameters. Work closely with Corporate Communications, Organization Effectiveness, People Solutions, Design and other key teams that will be essential for optimal delivery. 
• Relationship Management: Develop enduring, trust-based relationships with people at all levels, internally and externally. Help identify and resolve key dependencies and risks. Manage cross-team dependencies and collaborate with other project managers and team leaders while establishing relationships across departments to recognize and actively manage project interdependencies.  
• Requirements Management & Business Analysis:  Lead the eliciting, analyzing, validating and managing of requirements, business processes, and high-level solution designs in partnership with business stakeholders, product managers, and development teams.  
• Development Team Support:  Create, refine, and maintain delivery requirements and supporting artifacts while partnering with stakeholders to define detailed project scope, manage and prioritize work, and support teams using the most appropriate delivery approach (e.g., iterative/incremental, Agile, hybrid, or Waterfall) to achieve project outcomes. 
• Performance Monitoring, Metrics, & Risk Management:  Anticipate and measure project performance using quantitative tools to identify variances, implement corrective actions, and proactively identify, plan for, and mitigate project risks through approved actions and workarounds. Identify trends, risks, and opportunities for optimization. Establish, measure, and report on OKRs, KPIs, cSat to ensure efficient achievement of project objectives. 
• Project Conceptualization:  Lead cross-functional assessments for Concept phase projects, driving the conversion of conceptual ideas into actionable deliverables with clearly defined timelines and generating key project deliverables for stakeholder review.  
• Manage 3rd Party Activities:  Work closely with vendors with subject matter expertise to deliver value outlined in their statement of work. 
• Ad Hoc: Demonstrate initiative and sound judgment by addressing related additional duties as assign by your People Leader or business owner client. 
• Innovation: Drive innovation and efficiency by adopting and enhancing AI,  best practices, common tooling. 
• Resource Management: Manage approved budget to actual spend and people resource allocations to maximize value, quality and speed. 
• Problem Solving: Identify and address business issues by applying pragmatic, a result-driven problem-solving techniques and creative insig