Senior Product Software Engineer

As a Senior Platform Engineer, you will play a pivotal role in architecting, building, and maintaining the foundational platforms that empower our engineering teams to deliver high-quality software at scale. With over a decade of experience, you bring deep technical expertise, a passion for automation, and a strategic mindset to drive platform innovation, reliability, and developer productivity across the organization.

Key Responsibilities:

• Design and implement scalable, secure, and resilient platform infrastructure using modern DevOps and cloud-native practices.
• Develop and maintain complex software applications that meet evolving business and technical requirements.
• Lead the development of internal developer platforms (IDPs) to streamline infrastructure and accelerate product delivery.
• Drive adoption of Infrastructure as Code (IaC), GitOps, and CI/CD best practices across engineering teams.
• Collaborate with cross-functional teams including architects, developers, and security to define and enforce platform and software standards.
• Own the full lifecycle of platform services, including observability, incident response, capacity planning, and performance optimization.
• Create and maintain comprehensive testing strategies to ensure software reliability, accuracy, and performance.
• Troubleshoot and resolve complex technical issues across both infrastructure and application layers.
• Evaluate and integrate new tools and technologies to enhance platform capabilities and improve developer experience.
• Prepare and maintain technical documentation, including specifications, architecture diagrams, and operational runbooks.
• Mentor and guide junior engineers, promoting a culture of technical excellence, collaboration, and continuous improvement.
• Ensure compliance with security, governance, and operational standards across all platform and software components.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Software Development Fundamentals: 5 + years in 1 or more of the following: IaaS (infrastructure as a service), Azure Cloud, API, platform engineering, CI/CD, GitHub.
• Ability to work onsite in Coppell, TX office Tuesdays, and Wed each week.

Technical Skills:

Cloud Infrastructure & Platforms

• Proficiency in major cloud providers (AWS, Azure, GCP) with hands-on experience in core services: compute, networking, storage, IAM, and cost optimization.
• Familiar with cloud-native design principles and multi-cloud or hybrid cloud strategies.

Infrastructure as Code (IaC)

• Experience with IaC tools such as Terraform, Pulumi, AWS CloudFormation, and ARM templates.
• Familiarity with GitOps methodologies using tools like ArgoCD or Flux.
• Knowledge of policy-as-code (e.g., OPA, Sentinel) for governance and compliance.

Containers & Orchestration

• Proficient in containerization using Docker and orchestration with Kubernetes.
• Knowledge of Kubernetes ecosystem tools: Helm, Kustomize, Operators.
• Familiarity with service mesh technologies (e.g., Istio, Linkerd).

CI/CD & Automation

• Hands-on experience with modern CI/CD platforms: GitHub Actions, GitLab CI, Jenkins, Azure DevOps, Argo Workflows.
• Skilled in automation of build, test, release, and deployment pipelines.
• Familiar with canary, blue/green, and rolling deployment strategies.

Programming & Scripting

• Working knowledge of languages commonly used in infrastructure and backend engineering: Python, Go, Bash, PowerShell, and YAML/JSON.
• Capable of writing automation scripts and tools for infrastructure and DevOps tasks.

Observability & Monitoring

• Familiar with telemetry standards like OpenTelemetry.
• Experience with monitoring and logging platforms: Prometheus, Grafana, DataDog, Splunk, ELK stack.
• Understanding of metrics, logs, tracing, alerting, and SLOs/SLAs.

Security & Compliance

• Understanding of secure infrastructure design and DevSecOps principles.