Your Company:

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.

Senior Platform Engineer

Compensation $120,000 base, and a bonus potential of up to 12%
Benefits: Health, dental, vision, Paid vacation and sick time, Company holidays, Fully remote

Your Work:

As a Senior Platform Engineer, you will be a vital member of the Platform Engineering Team, responsible for maintaining the infrastructure and operational integrity of our advertising software. Your role is crucial in supporting the platform's mission to deliver efficient and secure systems. You will contribute to key technical projects, collaborate with cross-functional teams, and ensure the smooth operation of our platform.

Your Experience:

• 4+ years of experience in platform engineering, infrastructure management, or a similar role, with a history of successful project contributions and system enhancements.

• Professional experience building APIs and writing scripts, and contributing meaningfully to shared codebases; not limited to configuration and deployment work.

Technical Requirements

• Strong technical expertise in cloud services, networking, and/or database management.

• Solid understanding of security protocols and operational best practices.

• Experience with CI/CD pipelines, containerization (e.g., Docker, Kubernetes), and infrastructure-as-code (e.g., Terraform, Ansible).

• Familiarity with industry standards and compliance requirements, including ISO, SOC, or other relevant certifications.

• Preferred: Experience with Elasticsearch and SQL, particularly for operational reporting and data visibility.

• Preferred: Familiarity with AI/ML tooling, LLM integrations, or cross-functional AI enablement initiatives.

Your Qualities:

• Technical Expertise: Strong problem-solving skills with the ability to diagnose and resolve complex technical issues efficiently.

• Detail-oriented: You’re committed to maintaining high standards of system reliability and security.

• Communication: Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

• Organized & precise: Ability to prepare clear and detailed documentation of systems and processes.

• Collaboration:Strong ability to work collaboratively with different departments and stakeholders, fostering a team-oriented approach to problem-solving and project execution.

• Adaptability: Willingness to adapt to changing technologies and methodologies, and flexibility to handle unexpected challenges and shifts in project priorities.

Your Day:

Infrastructure Management:

• Maintain and optimize cloud infrastructure, networking, and database systems to ensure high availability and performance.

• Implement and monitor security protocols to safeguard our systems against vulnerabilities and ensure compliance with industry standards.

• Manage and refine CI/CD pipelines for continuous integration and smooth software deployments.

Technical Contribution:

• Contribute to the design and implementation of system architecture, focusing on scalability, reliability, and efficiency.

• Debug and resolve complex technical issues, providing hands-on support for environment setup and system optimization.

• Develop and maintain tools and processes, including active codebase contributions, to enhance system performance and reliability.

AI Enablement:

• Partner with cross-functional teams to evaluate, integrate, and operationalize AI tooling across the organization.