Senior People Scientist

Join us on our mission to make a better world of work. 

Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, PwC, KIND, SoulCycle, Celonis and BigCommerce depend on Culture Amp every day.

Culture Amp is backed by 10 years of innovation, leading capital venture funds, and offices in the U.S, U.K, Germany and Australia. Culture Amp is recognized as one of the world’s top private cloud companies by Forbes and one of the most innovative workplace companies by Fast Company.

Learn more about how Culture Amp can help you create a better world of work at cultureamp.com.

The Role:

This position can be performed from the NYC area. This is not a fully remote opportunity. 

The People Scientist role entails being a thought leader in the HR and engagement space while assisting customers with survey question design, analyzing survey results, developing performance management processes, advising on communication approaches, and establishing feedback strategies for our customers at the organization, group, and individual level. People scientists work directly with current and prospective customers to explain the science behind measuring and improving employee engagement and performance management processes using Culture Amp’s platform.  Our ideal candidates will be able to present their expertise on both the academic and applied study of today’s workforce in personable and engaging ways that align with both educational partnerships and sales relationships.

Your greatest skill is being able to listen and understand our customers’ needs and provide clarity around direction and strategy. You love empowering people and your passion lies in diving into data to uncover stories and provide insights, as well as imparting knowledge to up-skill customers and coworkers. We are looking for a hungry, energetic, dedicated professional to work with a close-knit customer team that takes users all the way from leads to champions across customers ranging in size from tens to tens of thousands of employees. We want someone who shares our passion for simplifying people analytics and performance management, teaching clients to draw insights from data on their own, and building our community of amazing people geeks. This position is for a mid- to senior-level role with no direct reports working with customers based on the Eastern Time Zone. 

Responsibilities:

• Collaborate with customers (pre-sale and post-sale) to design and build people-centric feedback  and performance management strategies
• Contribute to survey question design sessions and lead results review sessions with a variety of clients, from HR professionals within larger companies to CEOs at smaller businesses
• Work with client data and survey outcomes to identify the most valuable themes and stories to help our clients improve their culture and business outcomes
• Generate actionable and predictive insights from HR data sets, including engagement surveys, lifecycle surveys (onboarding to exit), and individual/team effectiveness feedback
• Coach clients on aligning business strategy with performance management and employee feedback approaches using the Culture Amp platform
• Support and build domain expertise for our customer facing teams through coaching and training
• Contribute to improving internal processes and culture within Culture Amp
• Contribute to internal and external thought leadership on HR issues in a variety of industries and regions
• Present HR analytics research, client survey results and training masterclasses to HR leaders, executive teams, and prospective Culture Amp clients
• Experience working in a high growth, global SaaS company and in HR Tech preferred

What do you (ideally) bring to the team?

• Master’s or PhD in Industrial-Organizational Psychology, Organizational Development, HR/Business Analytics or related field 
• 3+ years of applied experience working within an organization and/or consulting to organizations. Enterprise experience is highly preferred 
• At least 2 years of applied experience working with surveys throughout the employee lifecycle (candidate, onboarding, engagement, inclusion, exit) and/or 360-type feedback processes  
• Experience designing, implementing and analyzing surveys, as well as presenting results to executives and HR leaders
• Performance manag