Senior Manager, Product Learning

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

*** This position requires that you have worked for a company that is in EdTech, e-learning marketplaces, or SaaS-based learning platforms. The ideal candidate is someone who understands digital learning experiences beyond traditional corporate training. If you’ve built and scaled virtual learning programs for online education products, rather than just delivering internal employee training, this role is for you.

If you're a seasoned learning professional who excels at managing the big picture rather than individual components, this role is your opportunity to shine. As our Senior Manager of Product Learning, you'll be responsible for developing and implementing comprehensive virtual learning programs and processes that elevate our entire training ecosystem. In this high-impact position, you'll drive operational excellence by architecting, implementing, and managing end-to-end virtual learning processes that transform how our dealer partner’s master our products and methodologies across our organization. Your focus will be on creating scalable, efficient virtual learning processes rather than just content delivery. 

Key Responsibilities 

 

Virtual Learning Process Management 

• Design and implement comprehensive virtual learning processes from needs assessment to delivery and evaluation 
• Establish standardized frameworks for virtual learning that ensure consistency across all training initiatives 
• Develop scalable process models that can adapt to changing business requirements 
• Create governance structures for virtual learning process implementation and maintenance 
• Lead continuous improvement initiatives for all virtual learning processes based on data-driven insights 
• Build and refine learning process workflows that optimize resource utilization 

Virtual Learning Technology & System Integration 

• Lead the strategic implementation and optimization of our Learning Management System (LMS) and related technologies 
• Architect comprehensive virtual learning technology ecosystems that integrate multiple platforms and tools 
• Develop and document standard operating procedures for all virtual learning technologies 
• Establish metrics and analytics frameworks to evaluate technology effectiveness and ROI 
• Create system integration models that connect virtual learning platforms with other enterprise systems 
• Implement automation and workflow enhancements to streamline virtual learning delivery 

Learning Strategy & Process Innovation 

• Develop enterprise-wide virtual learning strategies aligned with business objectives 
• Create frameworks for translating automotive industry knowledge into scalable learning processes 
• Establish standardized methodologies for virtual content development and delivery 
• Design learning journeys and process maps for different roles and competency levels 
• Research and implement innovative virtual learning approaches to maximize engagement and retention 
• Develop measurement strategies to evaluate learning effectiveness and business impact 

Team Leadership 

• Coach teams on process consistency and best practices 
• Provide mentorship to ensure training quality and knowledge transfer 
• Collaborate with department heads to align training initiatives with business objectives 
• Lead cross-functional training programs to improve tool utilization and process adherence 
• Prioritize training initiatives based on business impact and strategic objectives 

Skills and Experience 

• 5+ years of process design and implementation in learning environments 
• 3+ years of virtual learning management system admini