Senior Manager, National VBC Partner Optimization

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.

Aetna is recruiting for a Senior Manager, National Partner Optimization, who will support the design and execution of strategic and operational processes to improve National Value Based Care (VBC) Partner relationships and performance within and across Primary Care and Specialty partner verticals. This individual will work collaboratively with Aetna business and functional teams to support the successful implementation and operations of strategic VBC initiatives to advance business goals.

Major Responsibilities:

·       Develop and implement optimized processes and workflows to achieve team efficiency and/or capacity gains

·       Launch engagement structures and facilitate collaborations with cross-functional Aetna and CVSH teams (e.g., related to partnership ideation, communications strategy, opportunity assessments, and issue management)

·       Coordinate intake of National VBC Partnerships project proposals

·       Manage special projects through to execution

·       Ongoing management of reporting and dashboards to monitor, measure and socialize comprehensive performance results

·       Draw connections to internal initiatives, business impacts, and metrics driving business performance

·       Support the National VBC Partnerships team in engagements with other core Aetna and CVSH stakeholders (e.g., Aetna Member Services, CVSH Ventures, select Case Management areas)

You will make an impact by:

• Providing direct support to business leaders to coordinate strategic priorities within each workstream

• Organizing and tracking priorities, aligned with identified business value

• Driving work forward by tracking milestones, deliverables, and preparing presentations

• Escalating issues as they arise to National Partner Optimization leaders

Required Qualifications

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:

• 5+ years of experience in program and process management within the healthcare payer or provider space

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Familiarity with the Value Based Care provider space

• Experience working in a highly matrixed environment

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Preferred Qualifications

• Experience in assigned workstream area (Network, Medicare, Provider Operations, Service Operations, etc.)

Education
Bachelor's degree/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award progr