Senior HRIS Configuration Developer - Workday

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a hands-on Senior HRIS Configuration Developer - Workday to join our Workday IT team. This hybrid role combines program leadership, product ownership, and deep technical expertise in Workday. As a key member of the team, you will drive the delivery of Workday initiatives, act as the Technical Owner for our People & Culture value stream. The Senior HRIS Configuration Developer - Workday will work alongside Business Analysts and Program Managers, and in close partnership with our vendors and SI partners, ensuring seamless execution across both internal and external teams.

Responsibilities:

Stakeholder Management

• Serve as Zayo’s primary Workday SME, translating business needs into scalable and secure technical solutions.

• Partner with business stakeholders to gather and analyze requirements and business process models for new initiatives.

• Communicate effectively across technical and non-technical audiences to resolve issues and align expectations at all organizational levels.

SAFe / Agile Delivery Management

• Support backlog management, prioritization, and Agile ceremonies (PI Planning, Sprint Planning, Retrospectives), ensuring alignment with business priorities and system health.

• Collaborate with vendors and partners to drive solution design, enforce technical best practices, and deliver high-quality outcomes.

• Lead technical delivery teams, manage risks, track progress, and ensure functional and technical requirements are met.

Workday Configuration Management

• Define, implement, and validate Workday system changes in collaboration with business stakeholders and analysts.

• Configure, troubleshoot, and support Workday modules (HCM, Payroll, Finance, etc.), acting as the in-house technical subject matter expert.

• Conduct impact assessments and guide best-practice configurations to ensure technical feasibility and long-term scalability.

Integration Management

• Design, implement, and manage integrations between Workday and other enterprise systems to ensure seamless data flow and integrity.

• Diagnose and resolve integration issues in collaboration with internal and external technical teams.

Analytics, Reporting, and Audit Governance

• Develop and maintain custom reports and dashboards to meet business needs and support data-driven decision-making.

• Ensure data integrity and provide advanced analytics capabilities for HR reporting requirements.

• Collaborate closely with the Audit team to ensure SOX and other compliance requirements are met across User Access Management (UAM), change management, and other HRIS platform controls.

System Optimization

• Identify and implement opportunities for process and system optimization within Workday.

• Evaluate Workday updates/releases and recommend adjustments to maintain system efficiency and alignment with business goals.

• Address technical debt by refactoring outdated configurations, streamlining processes, and ensuring a scalable platform for future growth.

User Training & Support

• Provide guidance to HR business stakeholders on Workday modules, features and functionalities.

• Act as the primary point of contact for Workday, troubleshooting and resolving issues related to the platform, configuration and integrations.

• Collaborate with the Change Management team to manage platform changes, ensuring smooth transitions and clear communication to employees affected by system updates.

Qualifications:

• Typically requires a Bachelor's degree in Computer Science, Engineering or a r