Senior Ecommerce Manager | LGM

LEGENDS GLOBAL  

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. 

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! 

THE ROLE 

The Senior Ecommerce Manager is an experienced, analytical thinker prepared to lead the day to day operating of official ecommerce websites for Legends International Retail Partners, Clubs, and Events within the growing portfolio. 

The key objective of the role is to deliver profitable websites via strong user journeys focusing on customer experiences tailored to each of our world class partners. Driving continual improvements on each site to increase customer engagement and the conversion funnel are crucial, and strong collaboration skills are a must to deliver results on some of the world’s most well-known ecommerce websites. 

A key delivery of this role is the total ownership of the website – optimizing and trading to deliver maximum conversion and revenue. They will be responsible for all the content across the websites, ensuring it is updated and maintained in timely manner. 

They will be an influencing voice in trading decisions, marketing campaigns, and content direction on the relevant partner channels in collaboration with all key internal and external stakeholders. 

ESSENTIAL FUNCTIONS 

Primary responsibilities for the Ecommerce Manager are as follows: 

• Oversee the overall success of partner ecommerce websites 

• Meet with partners regularly, manage the overall partner relationship, and execute on ad hoc requests 

• Influence buying, stock management, and merchandising decisions through analytics expertise 

• Consistently improve the customer journey and optimize the conversion rate throughout partner websites through close collaboration with the design and development teams 

• Maximize revenue through diligent management of the products/categories/campaigns across the partner websites 

• Serve as the voice of the partner internally; understand and maintain brand integrity 

• Lead product stakeholders to develop accurate and clear photography and copy details of each product to maximize conversion 

• Ensure that the website layout and content is consistent, conforms with the brand and style guidelines of our Partners/Clubs/Events, and aligns with industry best practices 

• Obtain necessary approvals both internally and through the necessary partners 

• Monitor performance of the websites and report through development and refinement of KPIs 

• Manage website optimization plan