Senior Dynamics 365 Solutions Manager

Senior Dynamics 365  Solutions Manager

About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job:

The Senior Dynamics 365 Solutions Manager, as a member of the Rent The Runway IT team, who leverages the features of Dynamics 365 to support a rapidly growing business. Our environment is highly collaborative and you will engage with Technology, AP, General Accounting, and Tax as well as business partners across the company in merchandising, operations and software engineering. 

Are you a self-starter, passionate about ensuring a great user experience looking to work with a fun group of talented and driven engineers and business partners? Do you have excellent Dynamics 365 skills and experience partnering closely with Finance stakeholders?  If leading a small team that delivers great results excites you, this is the right role for you!

What you’ll do:

• As the ERP technical expert, you will lead internal and external partners responsible for the seamless operation of our Dynamics 365 platform and the functionality and enhancement of key processes it supports.  
• Deliver a high level of service using best-in-class practices to ensure that all requests are optimally delivered.  Provide day-to-day operational support through issue resolutions and ongoing maintenance and administration of the platform, e.g. access requests and role creation.
• Support the development of software to interface with Dynamics 365 such as EDI, SFTP, and other data exchange platforms. Design and implement simple and innovative solutions for removing operational risks and automating key internal financial processes such as accounts payable and month-end reporting
• Design and develop solutions that integrate our financial systems and processes with our in-house supply chain systems
• Guide the business in utilizing platform functionality to the best extent possible, including the review of business processes and system integration challenges
• Follow standardization of key business processes within the new ERP deployments and enhancements
• Maintain a high level of security and compliance around the Dynamics 365 and related applications, working with Security and Compliance teams on initiatives to secure and manage Dynamics and Financial Data.
• Partner with Finance and Fashion Ops teams on all aspects of the D365 Platform to help define the goals and visions of the business, and to translate those goals into functional solutions.
• Analyze processes, products, and services used at Rent the Runway, and collaborate with stakeholders to resolve issues with or create opportunities and  solutions for the operations of D365

About You:

• Minimum of 5+ years experience with Microsoft Dynamics 365  / Dynamics AX from initiation to ‘business as usual’ in an enterprise environment. Ability to administer and maintain Microsoft Dynamics 365 and perform configurations or define processes as required.
• Experience working with large software enterprise systems and projects, managing vendors and partnering with software engineers to develop software for financial systems and integration with other systems. Agile/Waterfall methodology
• Strong business knowledge of financial processes
• Knowledge of ERP systems architecture and software to interface with ERP such as EDI, SFTP, and other data exchange platforms
• Exceptional communication, business partnering, vendor management, and service delivery skills
• Microsoft Dynamics Certifications a strong Plus
• Team-oriented, self-managed and determined - shows initiative and acts independently to resolve problems.  Ability to manage multiple priorities and work on multiple projects from concept through to completion
• Demonstrated analytical, troubleshoo