Senior Director Retail

As the Senior Retail Director, you will be the driving force behind the coordination and strategic development of our Retail Sales and Merchandising Organization. This high-impact leadership role is ideal for someone who thrives in a fast-paced, client-focused environment and is passionate about delivering measurable results through team empowerment and data-driven decision-making.

 

• Lead and Inspire: Provide clear direction, motivation, and coaching to the Retail Team to achieve company and client sales and merchandising goals.
• Client & Customer Engagement: Build strong relationships with clients and customers to proactively address opportunities, align expectations, and deliver value.
• Strategic Deployment: Oversee and optimize retail deployment strategies to maximize field effectiveness and ROI.
• Performance Management: Conduct regular evaluations of team performance, identify development opportunities, and foster a culture of continuous improvement.
• Talent Acquisition: Recruit and onboard top talent for the Retail Team, ensuring alignment with organizational goals and culture.
• Profitability Analysis: Develop cost analyses for retail activities to assess client profitability and inform strategic decisions.
• Insightful Reporting: Deliver scheduled reports on key metrics and translate data into actionable business insights.
• Cross-Functional Collaboration: Partner with Client and Customer teams to ensure reporting and analytics are meaningful, relevant, and aligned with scorecard objectives.
• Presentation Development: Create and present impactful interview and business presentations as needed.
• Adaptability & Ownership: Take on miscellaneous duties and special projects that support the broader business strategy.

Education & Experience:

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience).
• Minimum of 5 years in consumer-packaged goods (CPG), with hands-on experience in account management, sales, marketing, merchandising, analytics, and administration.

Leadership & Management Skills:

• Demonstrated ability to lead, coach, and develop high-performing teams.
• Strong influence and negotiation skills, with the ability to delegate effectively and drive accountability.
• Experience in performance evaluation and talent acquisition within a retail environment.

Analytical & Strategic Thinking:

• Proven analytical skills with a sharp eye for detail and the ability to extract actionable insights from complex data.
• Experience managing a P&L, conducting cost analysis, and identifying profitability opportunities.
• Ability to translate metrics into business strategy and communicate findings to stakeholders.

Communication & Collaboration:

• Excellent interpersonal and written communication skills, including the ability to deliver compelling presentations.
• Skilled in building client and customer relationships and aligning cross-functional teams around shared goals.

Technical Proficiency:

• Proficient in Microsoft PowerPoint, Word, and Excel.
• Comfortable working in a face-to-face, collaborative environment with diverse teams.

Additional Requirements:

• Ability to travel as needed.
• Strong judgment, decision-making, and prioritization skills.
• Must be assertive, decisive, creative, and a team player with a strong sense of urgency.

#DiscoverYourPath

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to a